Abstract: This research was a descriptive study that aims to identify and analyze the competence development of apparatus human resources consisting of higher education, work experience, education and training as well as necessary skills to realize the quality of service of regional water supply company Bulukumba. Based on the research objective, the research approach used is descriptive qualitative, i.e., an approach that is intended to describe the results of observation, interviews and documentation relating to the clean water services by regional water supply company of Bulukumba Regency. While the research design was a case study to see how the development of the competence of apparatus human resources through higher education, work experience, training and skills with the quality of public services. Data collection techniques were observation, interviews, and documentation. The results showed that the competence of personnel resources which sourced from higher education was better in performing the duties and functions of public services (fulfill the public expectations). Similarly, the working life/work experience, training and necessary skills contributed to the improvement of the quality of public services and the performance of employees.