Authors : Oluwakoya Adeniyi and Olufemi Cmilt
Abstract: The aftermath of deregulation and liberalisation of the Nigerian aviation sector reveals itself in increasing demand for airline services at the Nigerian air terminals. The new competitive regime is seemingly a corollary of policy intervention to induce growth in quondam public dominated subsector. Such impact will no doubt attract passenger services variance levels. The methodology for this study use the primary data and the documentary searches which is the secondary data source, the hypothesis was tested using t-test, ANOVA and regression analysis to draw conclusion on the interaction of the variables of the independent and dependent variables of the airline services impacts. The study assesses the level of effectiveness, efficiency and reliability of the Nigerian air services providers in the light of the perspectives of the users of domestic terminal airline services in the country as well as the socio-economic characteristics of the traveling passengers in the country. The study revealed that indeed the reforms in the aviation industry have led to enhanced services delivery by the airline operators in the Nigerian domestic terminal.
Oluwakoya Adeniyi and Olufemi Cmilt, 2011. Airline Services in Nigeria: An Empirical Analysis. International Business Management, 5: 218-222.