Authors : Hee Song Ng and Daisy Mui Hung Kee
Abstract: This review explores Critical Success Factors (CSFs) for enterprise success in Small and Medium-sized Enterprises (SMEs). The effect of critical success factors is complex as they are interrelated and circumstantial. Empirical evidence regarding their outcomes remains contradictory and inconclusive. Nevertheless, it is relevant to make further research the factors for SMEs as SMEs are considered the engine of growth especially in GDP, employment and exports of a country. Furthermore, such research will shed more lights the understandings and insights of the multifaceted issues and solution for enterprises success. Resource-constraint SMEs need to focus on CSFs to build competitive advantage to stay competitive amidst the challenges from and globalisation and liberalisation. From this literature review, it is revealed that there are around leadership and management, intellectual capital, organisational innovation, entrepreneurial competence, entrepreneurial characteristics, human resources, motivation and market orientation which are essential for sustained enterprise success, it is necessary to build resources as such leadership style, entrepreneurial competence, organisational innovation, image and reputation and organisational culture.
Hee Song Ng and Daisy Mui Hung Kee, 2012. The Issues and Development of Critical Success Factors for the SME Success in a Developing Country. International Business Management, 6: 680-691.