International Business Management

Year: 2016
Volume: 10
Issue: 4
Page No. 377 - 384

Training Impact on the Performance of Employees “A Case of Jordanian Travel and Tourism Institutions”

Authors : Ashraf Mohammad Alfandi

Abstract: The purpose of this study is to investigate the role of training on enhancing employee performance at the Jordanian tourism and travel institutions. Statistical Packages for Social Sciences (SPSS) Program was used for descriptive analysis. For the purpose of this study, the sample was chosen randomly and it consisted of 28 institutions found in Amman. As for the respondents of the sample, they were 44 employees who received 44 questionnaires. The 41 questionnaires were returned which forms 93% of the sample. The main findings indicate that there is an adequate level of training programs provided to employees at Jordanian travel and tourism institutions. However, employees believe that their company might not be providing yearly training program in a systematic way and training plans and the programs of the company are not under of continuous development in accordance with any developments. The study found a statistical significant impact of training on employee performance. Statistically, significant impacts of training on the three dimensions of employee performance (quality of work, quantity of work and speed of work achievement) have been found. Finally, this study has verified further research opportunities that could enrich the understanding of training and employee performance at the Jordanian travel and tourism institutions.

How to cite this article:

Ashraf Mohammad Alfandi , 2016. Training Impact on the Performance of Employees “A Case of Jordanian Travel and Tourism Institutions”. International Business Management, 10: 377-384.

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