Authors : Prabjot Kaur and N.C. Mahanti
Abstract: In Vendor Selection Process the most important issue is to determine a suitable decision-making method for selecting the best Vendor. Essentially the Vendor Selection Problem (VSP) is a multi-criteria decision making problem involving tangible as well as intangible criterion. Analytical Hierarchy Process (AHP) can best handle these criterions. But AHP fails to address the issue of interdependencies among and between different levels of attributes. ANP provides a holistic framework for selection of best Enterprise Resource Planning (ERP) vendor alternative by using a dynamic multi-directional relationship among the decision attributes. Also ANP equipped with fuzzy logic helps in overcoming the impreciseness or vagueness in the preferences. The method adopted here uses triangular fuzzy numbers for pair-wise comparison of attributes and weights are calculated using entropy concept. A practical example explains our concept and also a comparison is made with crisp ANP.
Prabjot Kaur and N.C. Mahanti , 2008. A Fuzzy ANP-Based Approach for Selecting ERP Vendors . International Journal of Soft Computing, 3: 24-32.