Authors : Salahaddin Alipour Navi Motlagh, Kamd biz Shahroodi and Soroush Avakh Darsetani
Abstract: The success of an enterprise depends largely on its ability to coordinate complex network of communication and information among supply chain. Because today one of the key features oftrade that other companies do not compete with each other, but they are ongoing competitiveness in supply chains. The progress of information technology has led to animportant source of information for organizations to increase competitiveness. Thus, Supplychain Information Systems (SCSI) are the core of success. On the other hand, the implementation of the supply chain information systems has a lot of costs and that most of these systems in leading to failure. The present study is an attempt to identify and ranking thecritical success factors of supply chain information systems, that can help managers with continuous care in the process of implementation, the success of implementing this system anduse the benefits in the entire supply chain. Thus research due to the nature and methods is descriptive. Population is managers of supply chain and information systems in Tabriz Mirabprofile company (Hoffman). The sample is category of experts. Data collection instrument wasa questionnaire consisting of 156 questions is paired comparisons. DEMATEL technique isused for analyze and ranking of data. The results showed that factors: determining the construction programs and vision, project management, take top management responsibility and change management and user training most effective and of high importance.
Salahaddin Alipour Navi Motlagh, Kamd biz Shahroodi and Soroush Avakh Darsetani, 2016. Analysis and Ranking of Critical Success Factors in the Implementation of Supply Chain Information Systems by Multi-Criteria Technique (Dematel) (Case Study: Mirab Profile Company: Hoffman). Journal of Engineering and Applied Sciences, 11: 3177-3184.