Authors : Tan Chi Hau and Khatijah Omar
Abstract: This research aims to test the relationship between training and organizational performance and to reconfirm the results of previous studies. The study was conducted for the hotel sector in Malaysia by using a sample of 110 respondents made up of selected managerial level employees in hotels in Kuala Terengganu. The convenient sampling technique was used and the analysis was done using the SPSS Software. Four hypotheses have been developed to test the impact of the independent variables on overall organizational performance. A significant finding emerged whereby a positive relationship exists between training and organizational performance. This indicates that training sessions are working smooth in the services sector as they enhance organizational performance. As a result, the hypotheses are in favour of significant relationship with organizational performance. The research findings are in support of training,requiring the human resource department to improve the quality of trainings that are provided to hotel staff. This initiative is able to increase employee’s commitment to tasks, consequently boosting organizational performance.
Tan Chi Hau and Khatijah Omar, 2017. The Impact of Training on Organizational Performance: A Study of Hotel Sector in Terengganu, Malaysia. Journal of Engineering and Applied Sciences, 12: 1427-1432.