Authors : Chue Kar Wen, Rajendran Muthuveloo and Teoh Ai Ping
Abstract: This study aims to study the effects of heart count on employee’s perception on separation. Employee separation is one of the key dimensions of human capital development process which comprises of recruitment, retention and separation. Most of the past researches indicated the negative perception of employees on separation has negative impacts on organizational performance, noting from the viewpoint of return on investment, productivity and customer satisfaction. "Heart Count" is a newly developed concept, as opposed to "Head Count". Head count is a direct cost reduction and reactive while heart count is proactive and gears towards mitigation of employee loss. Heart count nurtures the feeling of being appreciated among the employees and enhances organizational performance. Heart count is generally the care to the employees from the employer, in which heart count considers the leaves or stay back of the employees in all measures. Heart count nurtures the sense of loyalty into employees, elaborates supports and cares from the organization to its employees where the employees feel that they are still valuable, not redundant and have the motivation to continue being productive, nurtures the employee’s sense of belonging to the organization even it is in the final phase of the employment cycle and encourages the leaving employees to re-join back into the organization as they feel that employer’s cares to them even during organization’s crisis. A correlational type quantitative research will be conducted to address the hypotheses developed. The statistical data obtained from general employees of organizations will measure the influence of heart count on employee’s perception on separation. This research expects heart count to advocate positive o employee’s perception on separation that is crucial for employee performance. It will enhance the understanding on human capital development and assists practitioners to formulate strategies to nurture positive perception of employees towards separation.
Chue Kar Wen, Rajendran Muthuveloo and Teoh Ai Ping, 2017. The Effects of Heart Count on Employee’s Perception on Separation. Journal of Engineering and Applied Sciences, 12: 248-252.