Authors : H.M. Hasbollah, A. Simon and N. Letch
Abstract: This study discusses the implementation of IT Governance (ITG) at an Australian retailer of home improvement products, namely Company B using Actor Network Theory as its theoretical lens. The focus is on how Company B assimilates its IT governing processes with IT infrastructure to produce a stable ITG implementation. By investigating the historical background of how IT is governed, this study explores how ITG structures, processes and relational mechanism’s arrangements and IT infrastructure are implemented and how their interests become dynamically aligned. This study concludes that understanding the interests of all ITG actors and the use of appropriate strategies are crucial for a successful ITG implementation.
H.M. Hasbollah, A. Simon and N. Letch, 2017. Investigating IT Governance Implementation: Insights from an Australian Retailer of Home Improvement Products. Journal of Engineering and Applied Sciences, 12: 6553-6559.