Authors : Ahmed Al-Azawei and Haider M. Habeeb
Abstract: Online learning represents the current form of distance education. However, it is a new trend for Arab nations and Iraq in particular. Moreover, previous literature has shown that not all learners are satisfied in this learning mode. The present study then aims to identify the predictors of learner satisfaction in online education. It proposes a Conceptual Model of Learner Satisfaction (CMLS) based on the findings of prior studies. A total of 70 learners voluntarily filled out a research survey at the end of an online course. Based on the Partial Least Square-Structural Equation Modelling (PLS-SEM) analysis, performance expectancy and course quality were significant predictors of learner satisfaction whereas system quality failed to identify a significant influence on this construct. Other factors integrated into the proposed framework showed an indirect effect on learner satisfaction. Overall, the proposed model explained 52.5% of the variance of this variable indicating a good fit. The implications of this study are discussed for further research.
Ahmed Al-Azawei and Haider M. Habeeb, 2017. Which Factors Affect Learner Satisfaction in Educational Hypermedia Systems? A Case Study of the Moodle System. Journal of Engineering and Applied Sciences, 12: 8864-8874.