Abstract: The concept of e-Government cannot be discussed without citizen’s participation in administration. In the meantime, e-Government has remained at a level where residents use basic administrative information and request information they want to use. A number of public data have been stored in the process of operating e-Government. Now, the accumulated public data forms, so-called big data and based on this, it becomes possible to grasp the needs and requirements of the residents in advance and predicts the demand. However, since, the level of utilization of e-Government is still insufficient, the implementation of e-Government has remained passive and partial (limited only to online information access). And it fails to induce more active public participation in administration. Behind such a lukewarm participation of citizens in e-Government, contrary to theoretical expectations, could be the not-yet-mature citizenship and different value systems of the public. But, it could also, be the result of the government’s failure to aggressively encourage citizens to take part by offering enough information, opportunity and channels to engage.