Authors : Isa Abdullahi, Wan Zahari Wan Yusoff and Emmanuel Gwamna
Abstract: Facilities have the important role to ensure the quality of teaching and learning with respect to achieving quality of education. The purpose of this study is to discuss the conceptual model on measuring the physical and non-physical facilities performance of Northern Nigerian Universities and how the performance affect student’s satisfaction with the facilities. Nigerian universities are in crises and characterized by decline in quality of teaching and learning due to poor facilities which led to unsatisfied performance of staff and students. Archival research was done where previous related research studies were reviewed. The data was obtained from journal articles, conference proceedings and books. The research is expected to be beneficial o students and staff in improving the learning facilities across Nigerian universities. The model is based on the interaction of physical University facilities and the non-physical element’s performance based on the student’s experiences that determine their overall satisfaction with the University facilities.
Isa Abdullahi, Wan Zahari Wan Yusoff and Emmanuel Gwamna, 2017. A Review of Physical and Non-Physical Facilities Performance on Student Satisfaction in Northern Nigerian Universities. The Social Sciences, 12: 600-608.