Abstract: The growth of mobile and cloud computing technologies have impacted every facet of human activity and the powerful duo has revolutionised the way governments across the globe interacts with its citizens. Many governments across the globe have started harnessing the potential of Mobile Technologies (MT) to provide a bouquet of advanced mobile services to its customers viz., citizens, inter-government departments, employees, businesses and tourists. The adoption of MTs have not only benefited the citizens but also has enabled governments to reinvent themselves by replacing obsolete and less efficient processes with improved efficient systems and practices. Improved mobility and internet access on the move provided by devices like smartphones and tablets coupled with unlimited compute power and storage offered by cloud computing has given rise to a new generation mobile work force. In this study, the authors highlight how a cloud based interoperable framework based on web serviceswas developed using web services and how the same was leveraged to deploy a multifaceted mobile application "SmartCop" for empowering the mobile enforcement squads of law enforcement agencies like police, excise, customs and motor vehicle departments.
K. Sabarish and R.S Shaji, 2016. SMART-COP-Mobile Governance Framework for Policing. Asian Journal of Information Technology, 15: 4136-4144.