Authors : Eng Poh Hwa, Boon Cheong Chew and Syaiful Rizal Hamid
Abstract: Skills are essential to enable the highly-skilled blue collar workers to perform their jobs. There is a phenomenon of job hopping among the highly-skilled blue collar workers in the high technology manufacturing (Electrical and Electronics) industry in Malaysia. It is challenging to retain highly-skilled blue collar in the Electrical and Electronics (E&E) in Malaysia because it is resources-consuming to produce this group of workers. How to manage and retain the highly-skilled blue collar workers in the E & E industry in Malaysia? The research aims to prove the applicability of a developed theoretical framework for skills management process to manage and retain highly skilled blue collar workers in the high technology manufacturing (Electrical and Electronics) industry in Malaysia. The researcherss apply the method of study-semi-structured and in-depth interviews to collect data to verify the derived theoretical framework for the skills management process. It consists of four stages with activities: skills planning, skills development, skills transfer and skills retention. The concept of skills management developed by the researcherss in this study is a new and original concept. It has not been done by other researchers in the field of management science.
Eng Poh Hwa, Boon Cheong Chew and Syaiful Rizal Hamid, 2016. Case Study for Skills Management Approach to Manage and Retain the Highly-Skilled Blue Collar Workers. International Business Management, 10: 3558-3566.