Abstract: Researchers and practitioners consider Information Technology (IT) as a competitive tool. However, existing knowledge on mechanisms of IT that impact bank performance remains unclear. Based on the dynamic capabilities theory, this study proposes a model to study how IT (i.e., IT connectivity and IT for human resource) impact bank performance. Moreover, this model is expected to build new insight on how IT could shape the banking sector and economies of the United Arab Emirates (UAE) too.
Hamad Salmen Saeed Banalzwaa, Haim Hilman Bin Abdullah and Abdullahi Hassan Goronduste, 2017. Strategic Role of Information Technology for Human Resource, it Connectivity, Intellectual Capital on Bank Performance in UAE. International Business Management, 11: 415-421.