Journal of Engineering and Applied Sciences

Year: 2017
Volume: 12
Issue: 2
Page No. 336 - 352

Effective Marketing Techniques in Recruiting International Students: Evidence from a Tertiary Institute in New Zealand

Authors : Shaohua Yang and M. Akhtaruzzaman

Abstract: This study seeks to extend knowledge of marketing techniques in recruiting international students in New Zealand context. There are limited studies on marketing techniques in recruiting international students in New Zealand. Employing a quantitative methodology on a tertiary institute (WIT) in New Zealand. The research design was based on a descriptive research model typically used for survey based research. This study uses quantitative methods, surveying 150 international students on the WIT campus in New Zealand. Analysis was completed using SPSS Software to statistical mean. Findings show that effective marketing techniques in recruiting international students for WIT are: the use of international agents, word of mouth and online recruitment. Due to the various level of satisfaction revealed in survey results, this research indicates that WIT is currently solely dependent on a single marketing technique (i.e., use of international agent). The survey findings suggest that many international students are not satisfied with the service provided by agent. The reason for it can be what the agent told them differs from what they face here in NZ. It is therefore suggested that WIT should not solely rely on agents for marketing education to international students. Other marketing techniques (e.g., online recruitment, participating in education fare in potential market) are also essential to maintain a sustainable enrolment of international students. The study also makes theoretical contributions, it contributes to a growing body of literature in marketing concepts of tertiary institutions. It adds more nuanced understanding the theoretical foundation of marketing techniques in recruiting international students. This study also makes practical contributions, it contributes better understanding of marketing techniques in recruiting international students for the marketing department of the WIT and other tertiary institutes in New Zealand. It is recommended that institutes engage with the quality international agents.

How to cite this article:

Shaohua Yang and M. Akhtaruzzaman, 2017. Effective Marketing Techniques in Recruiting International Students: Evidence from a Tertiary Institute in New Zealand. Journal of Engineering and Applied Sciences, 12: 336-352.

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