Abstract: The sustainability of the implementation of ICT utilization in a comprehensive education system is essential. The implementation requires a continuous monitoring and evaluation in order to achieve progress of the educational institution in accordance to its vision. This research aims to examine the factors of tiered input domain to the utilization of ICT that affect the quality of education. The descriptive and verificative Methods are used while the 2.394 students and lecturers of the Faculty of Economic and Business of UNIKOM are taken as the analysis unit with research sampel (with confidence level of 99%) of 521 students. The results shows that the quality of education as the demands of the stakeholders could be increased through a comprehensive and effective optimalization of of ICT’s utilization by considering the multi-level factors affected it such as cultural organization, institutional policy, the quality of infrastructure and the quality of human resources.