Abstract: One of the increase in international business activity is characterized by increasing foreign direct investment. Investments made by multinational companies create increasing competition in the industry in implementing the global strategy. It became a challenge for Haier to survive and continue to grow in its management to maintain its industrial surroundings, therefore Haier is also required to improve the ability and expertise of its management by increasing employee job satisfaction organizational commitment and organizational citizenship behavior. However, job satisfaction organizational commitment and organizational citizenship behavior in PT. Haier sales indonesia still felt weak situation and condition characterized by the presence of a low level, high employee absenteeism and employee turnover intention average of 22% because if the level of intentions out employee reaches 2% and above categorized as high. The purpose of this study was to determine job satisfaction organizational commitment and organizational citizenship behavior, determine the relationship between job satisfaction and organizational commitment to investigate the influence job satisfaction and organizational commitment on organizational citizenship behavior partially and simultaneously. The unit of analysis in this study is PT.HSI, the unit of observation in this study were all employees in PT. HSI Bandung Branch. The number of employees in the branch PT. HSI Bandung as many as 136 people. In this study, used two types of analysis: descriptive analysis especially for qualitative variables and analysis of verification of testing the hypothesis by using statistical tests. Analysis (verification) in this study using the test equipment structural equation model (structural equation modeling) and processed using LISREL 8.70. The results of the analysis and discussion undertaken by the researchers that relate job satisfaction and organizational commitment. The influence of job satisfaction on organizational citizenship behavior, the influence of organizational commitment on organizational citizenship behavior. And their influence job satisfaction and commitment to the organization organizational citizenship behavior with the same.