Authors : S. Poongavanam, R. Srinivasan and Rengamani
Abstract: A grievance means any discontent or dissatisfaction whether expressed or not by the employees in the organization. Grievance may be valid or not, arising out of anything connected with the company than an employee thinks, believes or even feels is unfair, unjust or inequitable. Grievances are natural in any organization. The problems of the employees should be solved as early as possible otherwise they can create serious problems for the organization, the industry and society.
S. Poongavanam, R. Srinivasan and Rengamani , 2019. Effectiveness of Grievances Handling Procedure at Reliance Life Insurance Co. Ltd., Chennai: A Study. Journal of Engineering and Applied Sciences, 14: 3898-3900.