Authors : Ni Kadek Suryani and John E.H.J. Foeh
Abstract: This research aims to analyze application of organizational justice on hospitality service sector business and its effects on organizational effectiveness and performance. This research was conducted at star hotels in Badung Regency, Bali Province Indonesia with 141 units as the research population. The samples were determined by purposive with sample collection error level of 10%, so, it selected 60 hotel units as the research samples. Respondents in this research are line managers or supervisors. Data were analyzed using Partial Least Square Path Modeling (SEM PLS) Model and processed using SmartPLS Version 3.2.6 Package. Results of the research found out that all of studied variables have strong effects, organizational justice affects positively and significantly on organizational effectiveness, also on organizational performance. Meanwhile, organizational effectiveness was found out to have positive and significant effects on organizational performance. In mediation test, it is found out that organizational effectiveness mediates the organizational justice effects on organizational performance.
Ni Kadek Suryani and John E.H.J. Foeh, 2019. Impact of Organizational Justice on Organizational Performance in the Hospitality Industry. Journal of Engineering and Applied Sciences, 14: 4124-4131.