Journal of Engineering and Applied Sciences

Year: 2020
Volume: 15
Issue: 4
Page No. 970 - 975

Smart City Concept (SCC) to Ensure Transparency in Public Utilities and Services Sectors of Emerging Countries

Authors : Afaq Hyder Chohan and Jihad Awad

Abstract: In contemporary time the Smart City Concept (SCC) is considered as a viable solution to boost the efficiency of city operations and services concerning with common citizens in many developed countries. The key function of Smart City Concept (SCC) is to adapt or replace the traditional system of city management system with ICT based technology. This study developed the criteria that services sector of emerging countries is plagued with corruption and adaption of ICT technology will ensure transparency and improve the functions and management of a city. These criteria defined opportunities that would facilitate and permit rapid graphic interaction among common citizens, governments, businesses and several agencies. This study found that corrupt practices in public sectors of emerging countries has affected the common citizen in these countries. Moreover, study has examined the need of adopting (SCC-ICT) tool to control the malafide practices in public sectors of emerging countries. In addition, also established that (SCC-ICT) would facilitate the citizens to get the public sector services in transparent and timely manner. Urban governance, organization, transportation, energy and revenue collection are considered as key factors of city management and this study has presented a model to show the possibilities adapting the new ICT technologies in addressing these urban challenges. The study is divide into three parts; first part of this study presented the definition and general understanding of smart city concept and information communication technology. In second part, highlighted the facets of corruption in public sector of emerging countries and its implications on citizens. Whereas in third part of study has appraised the need of ICT system and proposed a model to ensure transparency and minimize the corruption in services and utilities sectors of emerging countries.

How to cite this article:

Afaq Hyder Chohan and Jihad Awad, 2020. Smart City Concept (SCC) to Ensure Transparency in Public Utilities and Services Sectors of Emerging Countries. Journal of Engineering and Applied Sciences, 15: 970-975.

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