Pakistan Journal of Social Sciences

Year: 2011
Volume: 8
Issue: 2
Page No. 69 - 76

Learners Assessment of the National Open University (Noun)

Authors : Henrietta T. Benedict

Abstract: This study investigated Nigerians National Open University learner ’s assessment of the National Open University programme. The survey delves on the experience of 189 learners enrolled in the bachelor ’s programme of the University. The subjects, 100 males and 89 females where randomly selected from 4 of the 26 study centres located in the 6 geo-political zones of the country. The study centres used for the study were: Benin, Bauchi, Nekede and Umuahia. Subjects responded to a 17 item four point likert-scaled questionnaire eliciting their level of satisfaction with the course materials and support services provided in the programme. Findings indicated that learners on the whole were satisfied with the course materials most especially choice of modules. Levels of dissatisfaction were however indicated of feedback received; length of time to complete assignment, relevance to needs and contact time. On the support services provided learners were generally dissatisfied two main areas of dissatisfaction were library and counseling services they were however satisfied with support provided by facilitators as well as learner-learner interaction. There were significant differences in learners level of satisfaction with course materials and support services based on sex. Significant difference also exists in learner ’s level of satisfaction with course materials and support services in the four study centres. Library and Counseling services ranked highest on the list of areas of the programme to be improved. Implications for improvement were discussed.

How to cite this article:

Henrietta T. Benedict , 2011. Learners Assessment of the National Open University (Noun). Pakistan Journal of Social Sciences, 8: 69-76.

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