Authors : M. Payami Bousari , H. Ebrahimi , F. Ahmadi , H.A. Abedi and N. Kennedy
Abstract: Nurses interpersonal conflict is a significant issue. It's important to know the process of nurses interpersonal before deciding to solve them. To explore Iranian nurses experience on the interpersonal conflicts at their workplaces. A qualitative study was used. Data gathered through unstructured serial interviews and analyzed using the constant comparative method. From the 16 interviews, 310 primary codes were extracted in relation to the influencing factors. Three themes emerged in related conflict process: Preliminary, subjective and objective phase. Marginal issues rise from personal, extra and intra organizational elements provide the antecedents of interpersonal conflicts. Based on subjective premise followed by a one way judgment, negative emotional feelings formed as the stages of subjective phase. Objective phase start when verbal or nonverbal reactions manifest. Iranian nurse’s interpersonal conflicts in workplace were often focused on marginal issues rather than on nursing tasks. These conflicts comprise a part of simulation process.
M. Payami Bousari , H. Ebrahimi , F. Ahmadi , H.A. Abedi and N. Kennedy , 2009. The Process of Nurses Interpersonal Conflict: Qualitative Study. Research Journal of Biological Sciences, 4: 236-243.