The Social Sciences

Year: 2008
Volume: 3
Issue: 3
Page No. 220 - 222

Elative Impact of Computer Application on the Training of Tax Administrators in Communicative Competence

Authors : Biodun Akinpelu

Abstract: Tax administration, the world over, is today taking a new dimension, particularly with the introduction of ICT facilities not only in the collection and monitoring of tariffs but also in capacity building of human resources in the tax sector. In this study, 70 Tax Administrators from the South-Western States of Nigeria were exposed to a 5-week training session on modern tax techniques and communicative competence concepts. The purpose was to enhance their performance in income generation via effective communication skills. Using power-point presentation format for the experimental group (E) of 35 participants, it was discovered that they performed better in the Communicative Competence Skill Test ( N = 63.71) than their counterparts in the control group (conventional expository training method group, N = 35) who had a post-test mean score of 51.02. The study recommends the use of computer technology in the day-to-day running of Government business and in the training and retraining of staff in the non-academic sectors of the Nigerian Civil service.

How to cite this article:

Biodun Akinpelu , 2008. Elative Impact of Computer Application on the Training of Tax Administrators in Communicative Competence. The Social Sciences, 3: 220-222.

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