Authors : Zainal Abidin Rengifurwarin, Haedar Akib and Jasruddin
Abstract: This study aims to analyze and explain the management capacity of the public service and the performance of the education service in the Department of Education, Youth and sport in Tual Island of Maluku Province. A questionnaire with Likert scale (1-4) was used as the instrument to process the data. The data were analyzed using quantitative descriptive analysis through some step. The first was calculating the frequency and percentage of variable X (management capacity of public services), with 61 questions and variable Y (the performance of the education service). The second was specifying the interval of the highest score and the questions were then reducing to 33 items toward 30 respondents. Based on the data analysis, some conclusions can be drawn. First, the condition of the variable X or the management capacity of the public service in this study is in the very high category (60%). Second, the condition of the variable Y or performance of the education service in this study is in a very high category (50%). Therefore, it can be stated that the management capacity of the public service is highly contributed and determined the improvement of the performance of the education service in the Department of Education, Youth and Sports in Tual Island of Maluku Province.
Zainal Abidin Rengifurwarin, Haedar Akib and Jasruddin , 2018. Management Capacity of Public Service in Department of Education, Youth and Sport in Tual Island, Maluku Province, Indonesia. The Social Sciences, 13: 330-337.