The Social Sciences

Year: 2020
Volume: 15
Issue: 10
Page No. 330 - 337

Effect of Technology Infusion on Firm Productivity: A Case Study of FedEx

Authors : Okafor Chukwuma Onwuagana

Abstract: The major objective of this study is to determine the relationship between technology infusion, and firm’s performance which translates to organizational productivity. The survey method was mainly employed complimented by interview and subsequently participatory observation. This study administered 66 questionnaires to staff of FedEx in Lagos and Ogun state. The statistical method employed is the analysis of variance and regression techniques. Findings revealed that investment on technology has positive impact on FedEx employee’s performance and improved productivity of the firm. The major finding observed was the link between technology and organization productivity, the employees is the link. A weak link is as a result of inadequate motivation and training while a strong link is as a result of high organizational motivation and adequate training of employees. This study recommended that the use of technology requires adequate planning, acquisition of appropriate technology and employees input assessment by management before acquiring the tools.

How to cite this article:

Okafor Chukwuma Onwuagana , 2020. Effect of Technology Infusion on Firm Productivity: A Case Study of FedEx. The Social Sciences, 15: 330-337.

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