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International Business Management

Quality of Work and Life Balance in Teleworking
Haslinda Abdullah and Norashikin Ismail

Abstract: This study examined the relationship between the effectiveness of implementing teleworking and the outcomes of employees’ quality of life, quality of work life and job satisfaction in their organization. Qualitative research methods were deployed; total of 150 questionnaires were sent to identified teleworkers in a selected organization. A response rate of 61% was achieved which denotes that a total of 91 teleworkers responded to the questionnaire. The findings demonstrated that quality of life, quality of work life and job satisfaction have significantc relationships with teleworking. This study is expected to contribute in providing a realization among various firms within the public and the private sector within Malaysia about the evolving preferences among employees in the advancing technology era. Furthermore, this study is expected to create an essential and fundamental step in aiding organisations in their efforts to increase and improve their employees’ motivation, engagement and productivity.

How to cite this article
Haslinda Abdullah and Norashikin Ismail , 2012. Quality of Work and Life Balance in Teleworking. International Business Management, 6: 119-130.

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