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International Business Management

The Impact of Emotional Intelligence in the Leadership Styles from the Employees Point View in Jordanian Banks
Bassam Fathi Aldiabat

Abstract: The present study aims to examine the impact of emotional intelligence on leadership styles and to identify the level of emotional intelligence and leadership styles at the Jordanian banks. The study’s sample consists of (390) employees who will help to answer the study’s questions. In addition, the researcher developed a questionnaire that aimed to measure the impact of emotional intelligence dimensions (self-awareness, self-management, social awareness and relationships management) on the leadership styles level. Furthermore, some statistical techniques were used to test the hypothesis and answer the study’s questions. The most important findings and conclusions of the research are: the arithmetic mean of the estimates of employees at Jordanian banks towards emotional intelligence and leadership styles dimensions were moderate. Regression results indicate that there is statistically significant effect for emotional intelligence on leadership styles at Jordanian banks. In addition, social awareness influence came first concerning the size of the effect where the leadership style used mostly at Jordanian banks is transactional leadership.

How to cite this article
Bassam Fathi Aldiabat , 2019. The Impact of Emotional Intelligence in the Leadership Styles from the Employees Point View in Jordanian Banks. International Business Management, 13: 14-20.

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