Abstract: Lack of empathy among educators can affect educational process. The focus of this study is the understanding and developing others which is taken from concept of empathy Golleman-Noriah. Multi-case single-site case study design was used in this study. Some experts were interviewed in-depth (n = 8) and by group (n = 24). All the data were analyzed qualitatively by using NVIVO 8 Software. This research found six ways to develop empathy among educators. Attention, tolerant and humble and flexible with others were ways that can be used to develop in understanding others. Meanwhile, provide support and encouragement, reveal opportunities and provide awareness are ways to develop others potential. To explain the effectiveness of this study, the findings of the previous experts was used as a comparison.