Abstract: This study want to explore supply chain management in service companies in Indonesia in term of qualitative approach use case study method. Data collection were using interview to 4 managers that were represented for 4 service companies; telecom company, construction company, rental company and logistic company. Data analysis were using Weft QDA Software for data reduction, data display and data verification. Findings were classified into 3 themes are supply chain partnership, supply chain capabilities and supply chain performance.