Abstract: The development of Trans Metro Bandung (TMB) project as a new bus-based public transportation in Bandung created social conflict between local government and affected-communities. The decrease of daily income and loss of livelihood as a result of TMB operation become main concern that led to the refusal of the project. In addition, unclear information and lack of coordination between stakeholders increased anxiety and fear among affected-communities that changed their opinion towards TMB project. Based on this case study, this study tries to categorize and mitigate the social impact of TMB implementation in order to reduce the negative impact that can hamper the development process.