Abstract: Increasing demand for information sources in academic libraries obliges responsible managers to implement progressive technologies such as web services interfaces, RSS feeds, RFID and other modern identification technologies to streamline service operations and enhance customer services. Implementation of Barcode Technology in library operations markedly improved the efficiency of libraries and the quality of services. However, an exploitation of RFID technology brings new opportunities how to improve customer services and solve many different types of problems in libraries. This study focuses on the development and adoption of RFID technology along with applying business process management tools in the faculty library system of the Technical University of Kosice.