References

Azoev, G.L. and L.P. Chelenkov, 2000. The competitive advantages of firms. Moscow, Russia,

Bolton, R.N. and K.N. Lemon, 1999. A dynamic model of customers usage of services: Usage as an antecedent and consequence of satisfaction. J. Marketing Res., 36: 171-186.
CrossRef  |  

Cadotte, E.R., R.B. Woodruff and R.L. Jenkins, 1987. Expectations and norms in models of consumer satisfaction. J. Market. Res., 24: 305-314.
Direct Link  |  

Clark, K.B. and T. Fujimoto, 1991. Product Development Performance: Strategy, Organization and Management in the World Auto Industry. Harvard Business Press, Boston, MA., USA., ISBN-13: 9780875842455, Pages: 409.

Duysters, G., G. Kok and M. Vaandrager, 1999. Crafting successful strategic technology partnerships. R. D. Manage., 29: 343-351.
CrossRef  |  Direct Link  |  

Holden, K., D.A. Peel and J.L. Thompson, 1990. Economic Forecasting: An Introduction. Cambridge University Press, Cambridge, UK., ISBN:0-521-35692-X, Pages: 210.

Porter, M.E., 1987. From competitive advantage to corporate strategy. Harv. Bus. Rev., 65: 43-60.