International Business Management
328 - 336
Quality Management Practices, Innovation and Profitability of SMEs: Evidence from
Akgun, A.E., H. Ince, S.Z. Imamoglu, H. Keskin and I. Kocoglu, 2014. The mediator role of learning capability and business innovativeness between total quality management and financial performance. Int. J. Prod. Res., 52: 888-901.CrossRef | Direct Link |
Amendola, A., V. Candila, L. Sensini and G. Storti, 2020. Corporate governance, investment, profitability and insolvency risk: Evidence from Italy. Adv. Manage. Applied Econ., 10: 185-202.
Anderson, M. and A.S. Sohal, 1999. A study of the relationship between quality management practices and performance in small businesses. Int. J. Q. Reliab. Manage., 16: 859-877.CrossRef |
Badri, M.A., D. Davis and D. Davis, 1995. A study of measuring the critical factors of quality management. Int. J. Qual. Reliab. Manage., 12: 36-53.CrossRef |
Bamford, D.R. and R.W. Greatbanks, 2005. The use of quality management tools and techniques: A study of application in everyday situations. Int. J. Qual. Reliab. Manage., 22: 376-392.CrossRef | Direct Link |
Barata, J. and P.R. Cunha, 2017. Synergies between quality management and information systems: A literature review and map for further research. Total Qual. Manage. Bus. Excellence, 28: 282-295.CrossRef | Direct Link |
Bayraktar, E., M. Demirbag, S.C.L. Koh, E. Tatoglu and H. Zaim, 2009. A causal analysis of the impact of information systems and supply chain management practices on operational performance: Evidence from manufacturing SMEs in Turkey. Intl. J. Prod. Econ., 122: 133-149.CrossRef | Direct Link |
Beaumont, B. and A.S. Sohal, 1999. Implementing ISO 9000: A study of its benefits among the Australian organization. Total Qual. Manage., 10: 95-107.
Becheikh, N., R. Landry and N. Amara, 2006. Lessons from innovation empirical studies in the manufacturing sector: A systematic review of the literature from 1993-2003. Technovation, 26: 644-664.CrossRef | Direct Link |
Beneito, P., 2003. Choosing among alternative technological strategies: An empirical analysis of formal sources of innovation. Res. Policy, 32: 693-713.Direct Link |
Bhuiyan, N. and N. Alam, 2004. ISO 9001:2000 implementation: The North American experience. Int. J. Prod. Perform. Manage., 53: 10-17.CrossRef | Direct Link |
Chalmers, D.K., E. Mannetta and L. Sensini, 2020. R&D and Internationalization: Effect on the performance of SMEs. Int. J. Adv. Manage. Econ. (IJAME.), 9: 39-48.
Cochran, W.G., 1977. Sampling Techniques. 3rd Edn., Willey Eastern Ltd., New Delhi, India, ISBN: 0852261217, Pages: 428.
Cohen, W.M. and D.A. Levinthal, 1990. Absorptive capacity: A new perspective on learning and innovation. Admin. Sci. Q., 35: 128-152.CrossRef | Direct Link |
Cohen, W.M., 2010. Fifty Years of Empirical Studies of Innovative Activity and Performance. In: Handbook of the Economics of Innovation, Hall, B.H. and N. Rosenberg (Eds.), North-Holland Publisher, The Netherlands, pp: 129-213.
Damanpour, F., 1991. Organizational innovation: A meta-analysis of effects of determinants and moderators. Acad. Manage. J., 34: 555-590.Direct Link |
Das, A., R.B. Handfield, R.J. Calantone and S. Ghosh, 2000. A contingent view of quality management-the impact of international competition on quality. Decis. Sci., 31: 649-690.CrossRef | Direct Link |
Deming, E.W., 1981. Improvement of quality and productivity through action by management. Natl. Prod. Rev., 1: 12-22.CrossRef |
Dobson, A.J. and A.G. Barnett, 2008. An Introduction to Generalized Linear Models. 3rd Edn., Chapman and Hall, US.
Dosi, G., 1988. Sources, procedures and microeconomic effects of innovation. J. Econ. Lit., 26: 1120-1171.Direct Link |
Eisingerich, A.B., G. Rubera and M. Seifert, 2009. Managing service innovation and interorganizational relationships for firm performance: To commit or diversify?. J. Serv. Res., 11: 344-356.CrossRef | Direct Link |
Ferrando, A., A. Popov and G.F. Udell, 2017. Sovereign stress and SMEs access to finance: Evidence from the ECB’s SAFE survey. J. Banking Finance, 81: 65-80.CrossRef | Direct Link |
Flynn, B.B., R.G. Schroeder and S. Sakakibara, 1995. The impact of quality management practices on performance and competitive advantage. Decision Sci. J., 26: 659-691.Direct Link |
Fotopoulos, C.V. and E.L. Psomas, 2010. The structural relationships between TQM factors and organizational performance. TQM J., 22: 539-552.Direct Link |
Garvin, D.A., 1988. Managing Quality: The Strategic and Competitive Edge. Free Press, New York, USA., ISBN-13: 978-0029113806, Pages: 319.
Geroski, P., S. Machin and J. Van Reenen, 1993. The profitability of innovating firms. RAND J. Econ., 24: 198-211.CrossRef | Direct Link |
Hamel, G., 2000. Leading the Revolution. Harvard University Press, Cambridge, M.A., USA.
Helfand, J., A. Sadeghi and D. Talan, 2007. Employment dynamics: Small and large firms over the business cycle. Monthly Lab. Rev., 130: 39-50.
Hervas-Oliver, J.L., J. Albors-Garrigos, B. de-Miguel and A. Hidalgo, 2012. The role of a firm’s absorptive capacity and the technology transfer process in clusters: How effective are technology centres in low-tech clusters?. Entrepreneurship Reg. Dev., 24: 523-559.CrossRef | Direct Link |
Hoffman, K., M. Parejo, J. Bessant and L. Perren, 1998. Small firms, R&D, technology and innovation in the UK: A literature review. Technovation, 18: 39-55.CrossRef | Direct Link |
Hong, J., Y. Liao, Y. Zhang and Z. Yu, 2019. The effect of supply chain quality management practices and capabilities on operational and innovation performance: Evidence from Chinese manufacturers. Int. J. Prod. Econ., 212: 227-235.CrossRef | Direct Link |
Hosmer, W.D. and S. Lemeshow, 2000. Applied Logistic Regression. 2nd Edn., John Wiley and Sons, New York, USA., ISBN-10: 0471356328, Pages: 392.
Ihua, U.B., 2009. SMEs key failure-factors. A comparison between the United Kingdom and Nigeria. J. Social Sci., 18: 199-207.Direct Link |
Jurburg, D., E. Viles, M. Tanco and R. Mateo, 2017. What motivates employees to participate in continuous improvement activities? Total Qual. Manage. Bus. Excellence, 28: 1469-1488.CrossRef | Direct Link |
Kaynak, H., 2003. The relationship between total quality management practices and their effects on firm performance. J. Oper. Manage., 21: 405-435.CrossRef | Direct Link |
Krosnick, J.A., 1991. Response strategies for coping with the cognitive demands of attitude measures in surveys. Applied Cognit. Psychol., 5: 213-236.CrossRef | Direct Link |
Kumar, M. and J. Antony, 2008. Comparing the quality management practices in UK SMEs. Ind. Manage. Data Syst., 108: 1153-1166.CrossRef | Direct Link |
Kumar, M., K.K. Khurshid and D. Waddell, 2014. Status of quality management practices in manufacturing SMEs: A comparative study between Australia and the UK. Int. J. Prod. Res., 52: 6482-6495.CrossRef | Direct Link |
Kureshi, N.I., R. Mann, M.R. Khan and M.F. Qureshi, 2009. Quality management practices of SME in developing countries: A survey of manufacturing SME in Pakistan. J. Qual. Technol. Manage., 5: 63-89.
Lakhal, L., F. Pasin and M. Limam, 2006. Quality management practices and their impact on performance. Int. J. Q. Reliab. Manage., 23: 625-646.Direct Link |
Majumdar, J.P. and B.M. Manohar, 2016. Why Indian manufacturing SMEs are still reluctant in adopting total quality management. Int. J. Prod. Qual. Manage., 17: 16-35.CrossRef | Direct Link |
McEvily, B. and A. Zaheer, 1999. Bridging ties: A source of firm heterogeneity in competitive capabilities. Strat. Manage. J., 20: 1133-1156.Direct Link |
Nair, A., 2006. Meta-analysis of the relationship between quality management practices and firm performance-implications for quality management theory development. J. Oper. Manage., 24: 948-975.CrossRef | Direct Link |
Ozer, M. and M. Dayan, 2015. Strategic, organizational and operational challenges of product innovation in emerging economies. J. Global Scholars Marketing Sci., 25: 5-16.CrossRef | Direct Link |
Pavitt, K., M. Robson and J. Townsend, 1987. The size distribution of innovating firms in the UK: 1945-1983. J. Ind. Econ., 35: 297-316.Direct Link |
Ratnawati, B.E. Soetjipto, F.D. Murwani and H. Wahyono, 2018. The role of SMEs’ innovation and learning orientation in mediating the effect of CSR programme on SMEs performance and competitive advantage. Global Bus. Rev., 19: S21-S38.CrossRef | Direct Link |
Rogers, M., 2004. Networks, firm size and innovation. Small Bus. Econ., 22: 141-153.CrossRef | Direct Link |
Roper, S. and N. Hewitt-Dundas, 1998. Innovation, networks and the diffusion of manufacturing best practice: A comparison of Northern Ireland and the Republic of Ireland. Northern Ireland Economic Research Centre, Belfast, Northern Ireland.
Sadikoglu, E. and C. Zehir, 2010. Investigating the effects of innovation and employee performance on the relationship between total quality management practices and firm performance: An empirical study of Turkish firms. Int. J. Prod. Econ., 127: 13-26.Direct Link |
Saris, W.E. and I.N. Gallhofer, 2007. Design, Evaluation and Analysis of Questionnaires for Survey Research. Wiley, New York, USA.,.
Stam, E. and K. Wennberg, 2009. The roles of R&D in new firm growth. Small Bus. Econ., 33: 77-89.Direct Link |
Wong, C.W., K.H. Lai and E.W. Bernroider, 2015. The performance of contingencies of supply chain information integration: The roles of product and market complexity. Int. J. Prod. Econ., 165: 1-11.CrossRef | Direct Link |
Wu, L., N. Subramanian, M.D. Abdulrahman, C. Liu, K.H. Lai and K.S. Pawar, 2015. The impact of integrated practices of lean, green and social management systems on firm sustainability performance-evidence from Chinese fashion auto-parts suppliers. Sustainability, 7: 3838-3858.CrossRef | Direct Link |
Xu, L., X. Peng, R. Pavur and V. Prybutok, 2020. Quality management theory development via meta-analysis. Int. J. Prod. Econ., Vol. 229, 10.1016/j.ijpe.2020.107759
Zhou, H. and W.C. Benton Jr., 2007. Supply chain practice and information sharing. J. Operat. Manage., 25: 1348-1365.CrossRef | Direct Link |