Journal of Engineering and Applied Sciences

Year: 2017
Volume: 12
Issue: 6 SI
Page No. 7815 - 7823

A Review on TRIZ Approach in Service Industry

Authors : Mohammad Mobin Rupani, Mohammad Reza Lotfi, Ali Nejat, Nooh Abu Bakar and Fauzi Othman

References

Altshuller, G., 1988. Creativity as an Exact Science: The Theory of the Solution of Inventive Problems. Gordon & Breach Science Publishers Inc., New York, USA.,.

Altshuller, G., 1996. And Suddenly the Inventor Appeared: TRIZ, the Theory of Inventive Problem Solving. Technical Innovation Center Inc., Worcester, Massachusetts, Pages: 175.

Averboukh, E.A., 2006. Six sigma trends: Six sigma in financial services. TRIZ J., 2006: 1-10.
Direct Link  |  

Azis, Y. and H. Osada, 2013. Managing innovation using Design for six sigma (Dfss) approach in healthcare service organizations. Intl. J. Innovation Technol. Manage., 10: 1340010-1340031.
CrossRef  |  

Bariani, P.F., G.A. Berti and G. Lucchetta, 2004. A combined DFMA and TRIZ approach to the simplification of product structure. Proc. Inst. Mech. Eng. Part B J. Eng. Manuf., 218: 1023-1027.
CrossRef  |  

Bariani, P.F., G.A. Berti, R. CornolA and G. Lucchetta, 2002. A combined DFMA and TRIZ approach to the design of satellite antennas. Proceedings of the 2002 International Forum Conference on Design for Manufacture and Assembly (DFMA’02), June 10-12, 2002, Boothroyd Dewhurst Inc., Newport, Rhode Island, pp: 225-240.

Bauer-Kurz, I., Slocum, D.M.S. and D.T.G. Clapp, 2000. A comparison of the global-8D-process and TRIZ. Master Thesis, College of Textiles, North Carolina State University, Raleigh, North Carolina, USA.

Cavallucci, D. and P. Lutz, 2000. Intuitive Design Method (IDM), A new approach on design methods integration. Proceeding of the 1st International Conference on Axiomatic Design (ICAD’2000), June 21-23, 2000, ICAD, Cambridge, Massachusetts, pp: 21-23.

Cho, Y.H., J.S. Kim and J.Y. Lee, 2004. Innovation in the material cost of the 8mm camcorder using TRIZ. Proceedings of the 2004 Conference on TRIZCON, June 7, 2004, Samsung TRIZ Association (STA), Suwon, South Korea, pp: 1-17.

Conradie, I., 2005. TOC and TRIZ: Using a dual-methodological approach to solve a forest harvesting problem. TRIZ J., 1: 1-13.
Direct Link  |  

Domb, E. and D. Corbin, 1998. QFD, TRIZ and entrepreneurial intuition: The DelCor interactives international case study. Proceedings of the 10th Symposium on Quality Function Deployment, June 14-16, 1998, QFD Institute, Novi, Michigan, pp: 535-552.

Edvardsson, B., A. Gustafsson, M.D. Johnson and B. Sanden, 2000. New Service Development and Innovation in the New Economy. Lightning Source, La Vergne, Tennessee, ISBN:9789144015590, Pages: 227.

Eversheim, W., T. Breuer and M. Grawatsch, 2001. Combining the scenario technique with QFD and TRIZ to a product innovation methodology. Proceedings of the World Conference on TRIZ Future, November 7-9, 2001, Fraunhofer, Bath, UK., England, pp: 273-281.

Fey, V. and E. Rivin, 2005. Innovation on Demand: New Product Development using TRIZ. Cambridge University Press, Cambridge, UK., Pages: 243.

Fey, V., N. Bodine and E. Rivin, 2001. A strategy for effective technology investment. TRIZ Group, L.L.C., Bloomfield Hills, Michigan.

Gadd, K., 2011. Front Matter. John Wiley & Sons, Hoboken, New Jersey, USA.,.

Hipple, J., 2000. Getting TRIZ accepted in a very busy world. TRIZ J., 1: 1-12.
Direct Link  |  

Hipple, J., 2005. The integration of TRIZ with other ideation tools and processes as well as with psychological assessment tools. Creativity Innovation Manage., 14: 22-33.
CrossRef  |  Direct Link  |  

Hu, M., K. Yang and S. Taguchi, 2000. Enhancing robust design with the aid of TRIZ and axiomatic design (Part I). TRIZ J., 1: 1-23.
Direct Link  |  

Hua, Z., J. Yang, S. Coulibaly and B. Zhang, 2006. Integration TRIZ with problem-solving tools: A literature review from 1995 to 2006. Int. J. Bus. Innov. Res., 1: 111-128.
CrossRef  |  

Ilevbare, I.M., D. Probert and R. Phaal, 2013. A review of TRIZ and its benefits and challenges in practice. Technovation, 33: 30-37.
Direct Link  |  

King, R.K., 2004. Enhancing SWOT analysis using TRIZ and the bipolar conflict graph: A case study on the microsoft corporation. Proceedings of the 6th Annual Conference on TRIZCON 2004, April 25-27, 2004, Altshuller Institute, Worcester, Massachusetts, pp: 1-78.

Kitto, K.L., 2000. Using TRIZ, parametric modeling, FEA simulation and rapid prototyping to foster creative design. Proceedings of the 30th Annual Conference Frontiers in Education Conference FIE Vol. 2, October 18-21, 2000, IEEE, Kansas City, USA., pp: S2E/14-S2E/18.

Kowalick, J.F., 1996. Tutorial: Use of functional analysis and pruning, with TRIZ and ARIZ to solve impossible-to-solve problems. TRIZ J., Vol. 12,

Lai, X., M. Xie and K.C. Tan, 2005. Dynamic programming for QFD optimization. Qual. Reliab. Eng. Intl., 21: 769-780.
CrossRef  |  Direct Link  |  

LariSemnani, B., R.M. Far, E. Shalipoor and M. Mohseni, 2015. Using creative problem solving (TRIZ) in improving the quality of hospital services. Global J. Health Sci., 7: 88-97.
CrossRef  |  PubMed  |  Direct Link  |  

Lewin, K., 1946. Action research and minority problems. J. Soc. Issues, 2: 34-46.
CrossRef  |  Direct Link  |  

Luke, S.R., 2002. A conceptual design tool for engineers: An amalgamation of theory of constraints, theory of inventive problem solving and logic. Master Thesis, Old Dominion University, Norfolk, Virginia.

Mann, D., 2002. Hands on Systematic Innovation. 2nd Edn., CREAX Press, Ypres, Belgium, ISBN:9789077071021, Pages: 470.

Mueller, S., 2005. The TRIZ resource analysis tool for solving management tasks: Previous classifications and their modification. Creativity Innovation Manage., 14: 43-58.
CrossRef  |  Direct Link  |  

Novick, D., 1999. Variability reduction: A common ground for integration of advanced quality tools and processes. Proceedings of the 11th Symposium on Quality Function Deployment, June 12-18, 1999, QFD Institute, Novi, Michigan, pp: 349-359.

Park, S.H., 2003. Six Sigma for Quality and Productivity Promotion. Asian Productivity Organization, Tokyo, Pages: 270.

Pfeifer, T. and M. Tillmann, 2003. Innovative process chain optimization-utilizing the tools of TRIZ and TOC for manufacturing. Proceedings of the 1st Conference on European TRIZ Association TRIZ Futures, November 12-14, 2003, Fraunhofer Institute, Aachen, Germany, pp: 1-32.

Rizzo, A.R., 1997. Tools from the theory of constraints. TRIZ J., Vol. 5,

San, Y.T., Y.T. Jin and S.C. Li, 2009. TRIZ: Systematic Innovation in Manufacturing. Firstfruits Publishing, Malaysia, ISBN:978-983-804-026-6, Pages: 180.

Savransky, S.D., 2000. Engineering of Creativity: Introduction to TRIZ Methodology of Inventive Problem Solving. CRC Press, Boca Raton, Florida, USA.,.

Sawaguchi, M., 2000. Effective approaches to solving technical problems by combining TRIZ with VE. Proceedings of the Conference on TRIZCON 2000, May 1, 2000, Altshuller Institute TRIZ, Worcester, Massachusetts, pp: 1-8.

Sawaguchi, M., 2002. Development of the next generation portable toilet through new product development approach based on the combined effects of three methods: TRIZ, VE and marketing. Master Thesis, Altshuller Institute Triz, Worcester, Massachusetts, USA.

Schulz, A.P., D.P. Clausing, E. Fricke and H. Negele, 2000. Development and integration of winning technologies as key to competitive advantage. Syst. Eng., 3: 180-211.
Direct Link  |  

Sheu, D.D. and C.T. Hou, 2011. TRIZ-based problem solving for process-machine improvements: Slit-valve innovative redesign. Proceedings of the 41st International Conference on Computers and Industrial Engineering, October 23-25, 2011, Curran Associates, Inc., Los Angeles, California, ISBN:978-1-62748-683-5, pp: 1036-1044.

Shirwaiker, R.A. and G.E. Okudan, 2007. Using TRIZ and Axiomatic design synergistically: A case study. Intl. J. Innovation Technol. Manage., 4: 155-170.
CrossRef  |  

Smith, L.R., 2001. Six Sigma and the evolution of quality in product development. Six Sigma Forum Mag., 1: 28-35.
Direct Link  |  

Souchkov, V., 2008. A brief history of TRIZ. ICG Training & Consulting, Enschede, Netherlands.

Souchkov, V., 2010. TRIZ and systematic business model innovation. Proceedings of the 10th ETRIA world TRIZ future Conference, November 3-5, 2010, Bergamo University Press, Italy, ISBN:978-88-9633359-4, pp: 189-197.

Stratton, R. and D. Mann, 2003. Systematic innovation and the underlying principles behind TRIZ and TOC. J. Mater. Process. Technol., 139: 120-126.
CrossRef  |  

Stratton, R. and R.D.H. Warburton, 2003. The strategic integration of agile and lean supply. Int. J. Prod. Econ., 85: 183-198.
CrossRef  |  

Tan, R. and D. Kraft, 2002. A conceptual design methodology for variety using TRIZ and QFD. Proceedings of the ASMS 14th International Conference on Design Theory and Methodology Integrated Systems Design, September 29-October 2, 2002, ASME, Quebec, Canada, pp: 377-384.

Tsai, C.C., C.Y. Chang and C.H. Tseng, 2004. Optimal design of metal seated ball valve mechanism. Struct. Multidiscip. Optim., 26: 249-255.
CrossRef  |  Direct Link  |  

Verduyn, D. and A. Wu, 1995. Integration of QFD, TRIZ and robust design: Overview mountain bike case study. Proceedings of the ASI Symposium on Total Product Development, November 5-6, 1995, American Supplier Institute (ASI), Egypt, Cairo, pp: 1-3.

Wang, H., G. Chen, Z. Lin and H. Wang, 2005. Algorithm of integrating QFD and TRIZ for the innovative design process. Intl. J. Comput. Appl. Technol., 23: 41-52.
CrossRef  |  Direct Link  |  

Xinjun, Z., 2003. Develop new kind of plough by using TRIZ and robust design. Altshuller Institute Triz, Worcester, Massachusetts.

Yamashina, H., T. Ito and H. Kawada, 2002. Innovative product development process by integrating QFD and TRIZ. Intl. J. Prod. Res., 40: 1031-1050.
CrossRef  |  

Yang, K. and H. Zhang, 2000. A comparison of TRIZ and Axiomatic Design. Triz J., Vol. 8,

Zhang, J., K.C. Tan and K.H. Chai, 2003. Systematic innovation in service design through TRIZ. TRIZ J., 1: 6-18.
Direct Link  |  

Zhao, X., 2005. Integrated TRIZ and six sigma theories for service-process innovation. Proceedings of the International Conference on Services Systems and Services Management (ICSSSM'05) Vol. 1, June 13-15, 2005, IEEE, Chongquing, China, pp: 529-532.

Zhao, Y.X., 2003. On preventive maintenance policy of a critical reliability level for system subject to degradation. Reliab. Eng. Syst. Saf., 79: 301-308.
CrossRef  |  

Zlotin, B. and A. Zusman, 2002. Directed Evolution: Philosophy, Theory and Practice. Ideation International, Southfield, Michigan, ISBN:9781928747062, Pages: 103.

Zlotin, B., A. Zusman, L. Kaplan, S. Visnepolshi and V. Proseanic et al., 1999. TRIZ Beyond Technology: The Theory and Practice of Applying TRIZ to Nontechnical Areas. Ideation International Publisher, Detroit, Michigan,.

Design and power by Medwell Web Development Team. © Medwell Publishing 2024 All Rights Reserved