The Social Sciences

Year: 2011
Volume: 6
Issue: 4
Page No. 307 - 312

Relationship Between Organizational Citizenship Behavior and Task Performance

Authors : R. Nasir, M.S. Mohammadi, W.S. Wan Shahrazad, O. Fatimah, R. Khairudin and F. Halim

References

Allen, P.A., M.C. Lien, M.D. Murphy, R.E. Sanders, K.S. Judge and R.S. McCann, 2002. Age differences in overlapping-task performance: Evidence for efficient parallel processing in older adults. Psychol. Aging, 17: 505-519.
PubMed  |  

Allen, T.D. and M.C. Rush, 2001. The influences of rate gender on organizational citizenship behavior. J. Applied Soc. Psychol., 31: 2561-2587.

Becker, T.E. and D.M. Randall, 1994. Validation of a measure of organizational citizenship behavior against an objective behavioral criterion. Educ. Psychol. Measurement, 54: 160-167.
CrossRef  |  

Borman, W.C. and S.J. Motowidlo, 1993. Expanding the Criterion Domain to Include Elements of Contextual Performance. Jossey-Bass Publisher, San Fransisco.

Borman, W.C. and S.J. Motowidlo, 1997. Task performance and contextual performance: The meaning for personnel selection research. Hum. Perform., 10: 99-109.
CrossRef  |  Direct Link  |  

Borman, W.C., L.A. Penner, T.D. Allen and S.J. Motowidlo, 2001. Citizenship Performance: Its Nature, Antecedents and Motives. In: Personality Psychology in the Workplace, Roberts, B.W. and R. Hogan (Eds.). American Psychological Association, Washington, DC. USA., pp: 45-61.

Brislin, R.W., W.J. Lonner and R.W. Thorndike, 1973. Cross-Cultural Research Method. John Wiley and Sons, New York.

Coleman, V.I. and W.C. Borman, 2000. Investigating the underlying structure of the citizenship performance domain. Hum. Resour. Manage. Rev., 10: 25-44.
CrossRef  |  

Cropanzano, R., D.E. Rupp and Z.S. Byrne, 2003. The relationship of emotional exhaustion to work attitudes, job performance and organizational citizenship behaviors. J. Applied Psychol., 88: 160-169.
PubMed  |  Direct Link  |  

Dalal, R.S., 2005. A meta-analysis of the relationship between organizational citizenship behavior and counterproductive work behavior. J. Applied Psychol., 90: 1241-1255.

Farrell, S.K. and L.M. Finkelstein, 2007. Organizational citizenship behavior and gender: Expectations and attributions for performance. J. Psychol., 9: 81-95.

Feldman, D.C. and M.J. Lankau, 2005. Executive coaching: A review and agenda for future research. J. Manage., 31: 829-848.
CrossRef  |  

George, J.M. and K. Bettenhausen, 1990. Understanding prosocial behavior, sales performance and turnover: A group-level analysis in a service context. J. Applied Psychol., 75: 698-709.
Direct Link  |  

Hartman, S.J., R.W. Griffeth, L. Miller and A.J. Kinicki, 1988. The impact of occupation, performance and sex on sex role stereotyping. J. Soc. Psychol., 128: 451-463.
PubMed  |  

Hoffman, B.J., C.A. Blair, J.P. Meriac and D.J. Woehr, 2007. Expanding the criterion domain: A quantitative review of the OCB literature. J. Applied Psychol., 92: 555-566.
PubMed  |  

Jamal, M., 2007. Job stress and job performance controversy revisited: An empirical examination in two countries. Int. J. Stress Manage., 14: 175-187.
CrossRef  |  

Kanfer, R. and P.L. Ackerman, 2004. Aging, adult development and work motivation. Acad. Manage. Rev., 29: 440-458.
Direct Link  |  

Ladebo, O., 2004. Employee’s personal motives for engaging in citizenship behavior: The case of workers in Nigeria’s agriculture industry. Curr. Res. Soc. Psychol., 9: 220-233.
Direct Link  |  

LePine, J.A., A. Erez and D.E. Johnson, 2002. The nature and dimensionality of organizational citizenship behavior: A critical review and meta-analysis. J. Applied Psychol., 87: 52-65.
CrossRef  |  PubMed  |  

LePine, J.A., M.A. Hanson, W.C. Borman and S.J. Motowidlo, 2000. Contextual performance and teamwork: Implications for staffing. Res. Personnel Hum. Resour. Manage., 19: 53-90.
CrossRef  |  

Lovell, S.E., A.S. Kahn, J. Anton, A. Davidson, E. Dowling, D. Post and C. Mason, 1999. Does gender affect the link between organizational citizenship behavior and performance evaluation. Sex Roles, 41: 469-478.
CrossRef  |  

Motowildo, S.J., W.C. Borman and M.J. Schmit, 1997. A theory of individual differences in task and contextual performance. Hum. Perform., 10: 71-83.
CrossRef  |  

Muchinsky, P.M., 2006. Psychology Applied to Work. 8th Edn., Thomson/Wadsworth, USA., pp: 554.

Ng, T.W. and D.C. Feldman, 2008. The relationship of age to ten dimensions of job performance. J. Applied Psychol., 93: 392-423.
PubMed  |  

Nielson, T.R., D.S. Carlson and M.J. Lankau, 2001. The supportive mentor as a means of reducing work-family conflict. J. Vocational Behav., 59: 364-381.
CrossRef  |  

Okpara, J.O., 2004. Personal characteristics as predictors of job satisfaction: An exploratory study of IT managers in a developing economy. Inform. Technol. People, 17: 327-338.
CrossRef  |  

Organ, D.W. and K. Ryan, 1995. A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychol., 48: 775-802.
CrossRef  |  Direct Link  |  

Organ, D.W., 1988. Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington Books Pub., Lexington, MA., USA., Pages: 132.

Organ, D.W., 1990. The motivational basis of organizational citizenship behavior. Res. Org. Behav., 12: 43-72.
Direct Link  |  

Organ, D.W., P.M. Podsakoff and S.B. MacKenzie, 2006. Organizational Citizenship Behavior. Sage Publications Inc., California.

Podsakoff, P.M., M. Ahearne and S.B. MacKenzie, 1997. Organizational citizenship behavior and the quantity and quality of work group performance. J. Applied Psychol., 82: 262-270.
CrossRef  |  PubMed  |  

Podsakoff, P.M., S.B. MacKenzie, J.B. Paine and D.G. Bachrach, 2000. Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. J. Manage., 26: 513-563.
CrossRef  |  Direct Link  |  

Posdakoff, P.M. and S.B. MacKenzie, 1994. Organizational citizenship behaviors and sales unit effectiveness. J. Marketing Res., 31: 351-363.
CrossRef  |  

Rotundo, M., 2002. The relative importance of task, citizenship and counterproductive performance to global ratings of job performance: A policy-capturing approach. J. Applied Psychol., 87: 66-80.
PubMed  |  

Shih, P.L., 2007. The research of relationship among job satisfaction, task performance, organizational citizenship behavior and the organizational performance. Masters Thesis, Dogus Universitesi Dergisi.

Smith, C.A., D.W. Organ and J.P. Near, 1983. Organizational citizenship behavior: Its nature and antecedents. J. Applied Psychol., 68: 653-663.
CrossRef  |  Direct Link  |  

Spector, P.E., 2006. Industrial and Organizational Psychology. 4th Edn., John Willey and Sons, USA.

Van Dyne, L., J.W. Graham and R.M. Dienesch, 1994. Organizational citizenship behavior: Construct redefinition, measurement and validation. Acad. Manage. J., 37: 765-802.
Direct Link  |  

Design and power by Medwell Web Development Team. © Medwell Publishing 2022 All Rights Reserved