The Social Sciences

Year: 2016
Volume: 11
Issue: 18
Page No. 4399 - 4404

Mobile Instant Messaging Use and Organizational Communication Satisfaction

Authors : Erwin Yulianto and Irwansyah

References

Ajzen, I. and M. Fishbein, 1980. Understanding Attitudes and Predicting Social Behavior. Prentice-Hall, Englewood Cliffs, New Jersey, ISBN-13: 978-0139364358, Pages: 278.

Ajzen, I., 1991. The theory of planned behavior. Organiz. Behav. Hum. Decis. Process., 50: 179-211.
CrossRef  |  Direct Link  |  

Ajzen, I., 2012. Values, Attitudes and Behavior. In: Methods, Theories and Empirical Applications in the Social Sciences, Samuel, S., E. Davidov and J. Reinecke (Eds.). Publisher for Social Sciences, New York, USA., ISBN:978-3-531-17130-2, pp: 33-38.

Barki, H. and J. Hartwick, 1994. Measuring user participation, user involvement and user attitude. MIS Q., 18: 59-82.
Direct Link  |  

Barnes, A., 2014. Predicting consumer intention to adopt electronic payment systems using the theory of reasoned action. Prescott Valley, Arizona.

Boster, F.J., A.Z. Shaw, C.J. Carpenter and L.L.M. Lindsey, 2014. Simulation of a dynamic theory of reasoned action. Simul. Gaming, 45: 699-731.
Direct Link  |  

Cameron, A.F. and J. Webster, 2005. Unintended consequences of emerging communication technologies: Instant messaging in the workplace. Comput. Hum. Behav., 21: 85-103.
Direct Link  |  

Crino, M.D. and M.C. White, 1981. Satisfaction in communication: An examination of the downs-hazen measure. Psychol. Rep., 49: 831-838.
Direct Link  |  

DeLone, W.D. and E.R. McLean, 2003. The DeLone and McLean model of information systems success: A ten-year update. J. Manage. Inf. Syst., 19: 9-30.
CrossRef  |  Direct Link  |  

Downs, C.W. and M.D. Hazen, 1977. A factor analytic study of communication satisfaction. J. Bus. Commun., 14: 63-74.
CrossRef  |  

Ergeneli, A. and S. Mutlu, 2012. Electronic mail acceptance evaluation by extended technology acceptance model and moderation effects of espoused national cultural values between subjective norm and usage intention. Intellectual Economy, 6: 7-28.
Direct Link  |  

Fawzy, S.F. and E.M.A. Salam, 2015. M-commerce adoption in Egypt: An extension to theory of reasoned action. Bus. Manage. Rev., 6: 123-133.
Direct Link  |  

Hair, J.F., M. Sarstedt, T.M. Pieper and C.M. Ringle, 2012. The use of partial least squares structural equation modeling in strategic management research: A review of past practices and recommendations for future applications. Long Range Plann., 45: 320-340.
CrossRef  |  Direct Link  |  

Harris, B., 2014. Communication satisfaction in a multigenerational U.S. health maintenance organization. School of Organizational Leadership University of the Rockies, Denver, Colorado.

Irwansyah, 2015. Bipolar emotional response testing of online news website content: Indonesia case. Int. J. Soc. Sci. Humanity, 5: 872-878.
CrossRef  |  Direct Link  |  

Jogiyanto, H., 2011. Concepts and Application Based Structural Equation Modeling Variants in Business Research. Upp Stim Ykpn Publisher, Yogyakarta, Indonesia,.

Klein, R., 2007. Internet-based patient-physician electronic communication applications: Patient acceptance and trust. E-Serv. J., 5: 27-52.
CrossRef  |  Direct Link  |  

Latan, H. and I. Ghozali, 2012. Partial Least Squares: Concepts, Techniques and Applications using SmartPLS 2.0 M3. Diponegoro Publisher Agency, Semarang, Indonesia,.

Lou, H., P.Y. Chau and D. Li, 2005. Understanding individual adoption of instant messaging: An empirical investigation. J. Assoc. Inf. Syst., 6: 102-129.
Direct Link  |  

Nor, K., E.A. Abu Shanab and J.M. Pearson, 2008. Internet banking acceptance in Malaysia based on the theory of Reasond Action. J. Inf. Syst. Technol. Manage., 5: 03-14.
Direct Link  |  

Ozer, G. and E. Yilmaz, 2011. Comparison of the theory of reasoned action and the theory of planned behavior: An application on accountants' information technology usage. Afr. J. Bus. Manage., 5: 50-58.
Direct Link  |  

Pace, R.W. and D.F. Faules, 1993. Organizational Communication. 3rd Edn., Allyn and Bacon, Boston, Massachusetts, USA., ISBN:9780136438007, Pages: 386.

Papa, M.J., T.D. Daniels and B.K. Spiker, 2007. Organizational Communication: Perspectives and Trends. Sage Publications, Newcastle Upon Tyne, England, UK., ISBN:9781412916844, Pages: 449.

Peslak, A., W. Ceccucci and P. Sendall, 2010. An empirical study of instant messaging (IM) behavior using theory of reasoned action. J. Behav. Appl. Manage., 11: 263-278.
Direct Link  |  

Pi, S.M., Y.C. Liu, T.Y. Chen and S.H. Li, 2008. The influence of instant messaging usage behavior on organizational communication satisfaction. Proceedings of the 41st Annual Hawaii International Conference on System Sciences, January 7-10, 2008, IEEE, Zhongli District, Taiwan, pp: 449-449.

Redding, A.W., 1972. Communication Within the Organization. Industrial Communication Council publisher, New York, USA.,.

Sabir, R.I., W. Ahmad and N. Noor, 2013. Adoption of social networking sites among Pakistani University students: A case of face-book. J. Asian Bus. Strategy, 3: 125-139.
Direct Link  |  

Shim, S., M.A. Eastlick, S.L. Lotz and P. Warrington, 2001. An online prepurchase intentions model: The role of intention to search: Best overall paper award the sixth triennial AMS-ACRA retailing conference, 2000. J. Retailing, 77: 397-416.
Direct Link  |  

Taylor, S. and P.A. Todd, 1995. Understanding information technology usage: A test of competing models. Inform. Syst. Res., 6: 144-176.
CrossRef  |  Direct Link  |  

Teeni, D., 2001. Review: A cognitive-affective model of organizational communication for designing it. Mis. Q., 25: 251-312.
CrossRef  |  Direct Link  |  

Toban, G.N., 2011. Effect of attitude, subjective norms, perceived behavioral control and intention to conduct use of mobile instant messaging. University of Indonesia, Depok, Indonesia.

Utami, E.B., 2011. Admission instant messaging for new media communication technology in environmental organizational approach technology acceptance model (Technology Acceptance Model) in the environment PT. University of Indonesia, Jakarta, Indonesia.

Venkatesh, V. and F.D. Davis, 2000. A theoretical extension of the technology acceptance model: Four longitudinal field studies. Manage. Sci., 46: 186-204.
CrossRef  |  Direct Link  |  

Wu, J. and D. Liu, 2007. The effects of trust and enjoyment on Intention to play online games. J. Electronic Com. Res., 8: 128-140.

Design and power by Medwell Web Development Team. © Medwell Publishing 2024 All Rights Reserved