International Business Management

Year: 2007
Volume: 1
Issue: 2
Page No. 12 - 19

The ANCOM-2 Solution to Support Knowledge Work

Authors : Tatiana Bouzdine Chameeva

Abstract: A knowledge worker today spends more than 70% of his time working collaboratively and not necessarily face to face, the team work often becomes asynchronized in time and place. Group support and a shared vision in this context become extremely important for an overall performance. The ANCOM-2 (Analysis and Comparison of Maps) solution based on the causal mapping technique contributes in many ways to existing research on eliciting knowledge from a group of experts. It combines the strengths of the idiographic approach used to capture the individual knowledge of experts in a form of causal maps and the nomothetic approach used to validate variables and relations between them through a final consensus causal map. The ANCOM-2 solution also proposes a segmentation of a group of experts analysing their reasoning paths. Another advantage of the method worth mentioning is the capacity to elicit knowledge from a group of experts without relying on group interaction and minimizing therefore biases associated with group decision-making. In addition, collective causal maps built by means of ANCOM-2 solution turn into a valuable tool in theory building. The results of several cases illustrate the ANCOM-2 solutions to support knowledge work in management studies.

How to cite this article:

Tatiana Bouzdine Chameeva , 2007. The ANCOM-2 Solution to Support Knowledge Work . International Business Management, 1: 12-19.

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