Authors : Lee Bee Yoke and Siti Aisyah Panatik
Abstract: The goal of this study attempts to investigate the impact of emotional intelligence on job outcomes such as job satisfaction and job performance as well as how demographical characteristics influence on emotional intelligence among school teachers in the Malaysia context. Data were collected from public school teachers via the questionnaire survey. Results from the data analysis suggested that teachers’ emotional intelligence was associated positively with both of the job satisfaction and job performance. The mean level of Malaysian school teachers’ emotional intelligence was not statistically significant higher than the emotional intelligence of the Malaysian population. Contrary to expectations, gender and working experience did not reveal any statistical differences with emotional intelligence in the sample studied. The findings of this study are useful in facilitating school administrators to improve teachers’ job outcomes.
Lee Bee Yoke and Siti Aisyah Panatik, 2016. School Teachers’ Emotional Intelligence in Relation to Demographic Characteristics and Job Outcomes. International Business Management, 10: 858-864.