Authors : Kiran Kumar Thoti and V. Narendra
Abstract: e-Banking know as electronic banking where all the banking operations like fund transfer, depositions, bills payments, etc. are through online process. The study was focuses on banking customer’s options about the updated banking services for 24 h in a week that operated throughout the year services, ATM, CDM (Cash Deposit Machine and money withdrawn). The research was conducted in Thiruvannamalai, Tamil Nadu. The research was based on the consumer interested and perception about usage of electronic banking system and transaction. The questionnaires or instruments were framed using likert scale and hypothesis was tested using Chi-square test.
Kiran Kumar Thoti and V. Narendra, 2020. An Empirical Study on Customer Perception Towards e-Banking Services. International Business Management, 14: 1-6.