Authors : Agus Mansur, Dian Janari, Nashrullah Setiawan, Muhammad Ragil Suryoputro and Firman Bani Albar
Abstract: The development of increasingly rapid globalization influences the development of transport flows in several regions in Indonesia, especially Yogyakarta Province. Transportation activities refer to the movement of products from one location to another in the supply chain. In the transportation industry, the delivery of information and communication to consumers is an important factor in the supply chain cycle. Information and communication technology is integrated with the application form of the android system. The aim of this research is to design Android system technology to facilitate passengers as consumers in knowing the information required to use transportation services Trans Jogja. Several methods will be used to implement the research’s goal are method of prototyping, Kano Model, method of Quality Function Development (QFD) and morphological chart. Methods will produce the design attributes and priority specifications of the design technology designed android system. Design attributes tailored to the needs of consumers through the voice of customer that will be integrated with the technical response in QFD. The technical response will give priority aspects of designing the android system technology and will be forwarded to the determination of specifications through morphological chart. The determination of these specifications produces an android system design technology that has been adapted to the needs of consumers who influence the supply chain management of transportation services Trans Jogja. In conclusion, the Android system technology that already designed is accessible to all consumers and improves the quality of a public transport service.
Agus Mansur, Dian Janari, Nashrullah Setiawan, Muhammad Ragil Suryoputro and Firman Bani Albar, 2017. Design Improvement of Supply Chain Information System or Public Transportation Services (Case Study: Trans Jogja). Journal of Engineering and Applied Sciences, 12: 6434-6439.