Authors : Amal Hayati Ishak and Muhamad Rahimi Osman
Abstract: The philosophy of quality management is dominantly contributed by Western and Japanese quality gurus. Despite the fact, since, the 1990’s, contemporary scholars have consistently discussed Islamic perspectives on quality management. Their discussion is enlightened with primary sources of Islam. In Malaysia, the concept has been applied via. a national-level standard, the MS1900, known as ‘Shariah-based quality management system’. Though implemented at the national level, it is a pioneer attempt of internalizing universal good values via. a standard. This study provides an analysis of the standard’s acceptance among Malaysian organisations. Prior to that it narrates the proliferation of quality management, followed by Islamic conceptions on quality which is a reflective of the global Islamization spirit. Finally, the article concludes with potentials for future research in the area.
Amal Hayati Ishak and Muhamad Rahimi Osman, 2019. Understanding Islamic Perspectives on Quality Management: From Concept to Practice. Journal of Engineering and Applied Sciences, 14: 1262-1266.