References

Arnott, D.C., 2007. Trust-current thinking and future research. Eur. J. Marketing, 41: 981-987.
CrossRef  |  

Bennis, W., 2002. Become a Tomorrow Leader. In: Focus on Leadership: Servant-Leadership for the Twenty-First Century, Spears, L. (Ed.). Wiley, New York, USA., pp: 101-109.

Bijlsma, K. and P. Koopman, 2003. Introduction: Trust within organisations. Pers. Rev., 32: 543-555.
CrossRef  |  

Blanchard, K.H., J.P. Carlos and W.A. Randolph, 1995. The Empowerment Barometer and Action Plan. Blanchard Training and Development Co., Escondido, CA., USA.

Choi, J., 2006. Motivational theory of charismatic leadership: Envisioning, empathy and empowerment. J. Leadersh. Organ. Stud., 13: 24-43.
CrossRef  |  

Collins, D.M., 2007. Understanding the relationships between leader-member exchange, psychological empowerment, Job satisfaction and turnover intent in a limited-service restaurant environment. Ph.D. Thesis, The Ohio State University, Ohio USA.

Conger, J.A. and R.N. Kanungo, 1988. The empowerment process: Integrating theory and practice. Acad. Manage. Rev., 13: 471-482.
Direct Link  |  

Coulter, K.S. and R.A. Coulter, 2002. Determinants of trust in a service provider: The moderating role of length of relationship. J. Serv. Market., 16: 35-50.
CrossRef  |  

Creed, W.E. and R.E. Miles, 1996. Trust in Organizations, a Conceptual Framework. In: Trust in Organizations: Frontiers of Theory and Research, Kramer, R.M. and T.R. Tyler (Eds.). Sage, London, pp: 16-39.

De Pree, M., 2002. Servant Leadership: Three Things Necessary. In: Focus on Leadership: Servant-Leadership for the 21st Century, Spears, L.C. (Ed.). Wiley, New York, USA., pp: 89-97.

Dirks, K. and D. Skarlicki, 2004. Trust in Organizations. In: Trust and Distrust in Organizations, Kramer, R. and K. Cook (Eds.). Russell Sage Foundation, New York, USA., pp: 21-40.

Dirks, K.T. and D.L. Ferrin, 2002. Trust in leadership: Meta-analytic findings and implications for research and practice. J. Applied Psychol., 87: 611-628.
CrossRef  |  PubMed  |  

Ellis, K. and P. Shockley-Zalabak, 2001. Trust in top management and immediate supervisor: The relationship to satisfaction, perceived organizational effectiveness and information receiving. Commun. Q., 49: 382-399.
CrossRef  |  

Ergeneli, A., G. Saglam Arı and S. Metin, 2007. Psychological empowerment and its relationship to trust in immediate managers. J. Bus. Res., 60: 41-49.
CrossRef  |  Direct Link  |  

Fried, Y. and G.R. Ferris, 1987. The validity of the job characteristics model: A review and meta-analysis. Personnel Psychol., 40: 287-322.
CrossRef  |  

Gomez, C. and B. Rosen, 2001. The leader-member exchange as a link between managerial trust and employee empowerment. Group Organ. Manage., 26: 53-69.
CrossRef  |  

Gurtman, M.B., 1992. Trust, distrust and interpersonal problems: A circumplex analysis. J. Personality Soc. Psychol., 62: 989-1002.
PubMed  |  

Hackman, J. and G. Oldham, 1980. Work Design. Addison-Wesley, Wellesley, USA.

Herrenkohl, R.C., G.T. Judson and J.A. Heffner, 1999. Defining and measuring employee empowerment. J. Applied Behav. Sci., 35: 373-389.
CrossRef  |  

Hunter, J., 1998. The Servant: A Simple Story About the True Essence of Leadership. Prima, Roseville, CA., USA.

Jandaghi, G., R. Borghei, H.Z. Matin and N. Dastani, 2010. An examination of the relationship between empowerment and organizational commitment. Int. J. Hum. Sci., 7: 63-79.

Jensen, J.A., 2006. Support for innovation in schools: Effects or trust, empowerment and work environment variables. Ph.D. Thsis, The University of Iowa, Iowa USA.

Kanter, R.M., 1977. Men and Women of the Corporation. Basic Books, New York, USA.

Kramer, R.M. and T.R. Tyler, 1996. Whither Trust. In: Trust in Organizations: Frontiers of Theory and Research, Kramer, R.M. and T.R. Tyler (Eds.). Sage Publications, Thousand Oaks, CA., USA., pp: 1-15.

Larzelere, R.E. and T.L. Huston, 1980. The dyadic trust scale: Toward understanding interpersonal trust in close relationships. J. Marriage Family, 42: 595-604.
Direct Link  |  

Lewis, J.D. and A. Weigert, 1985. Trust as a social reality. Soc. Forces, 63: 967-985.

Luhmann, N., 1988. Familiarity, Confidence and Trust, Problems an Alternatives. In: Trust, Making and Breaking Cooperative Relations, Gambetta, D. (Ed.). Basil Blackwell, Oxford, UK., pp: 213-37.

Martin, H.G., 2006. The effect of task type mixture awareness on individual perceptions of job satisfaction, employee involvement and employee empowerment: A survey analysis. Ph.D. Thesis, Capella University, USA.

McKnight, D.H., V. Choudhury and C. Kacmar, 2002. Developing and validating trust measures for e-commerce: An integrative typology. Inform. Syst. Res., 13: 227-359.
CrossRef  |  Direct Link  |  

Moorman, C., G. Zaltman and R. Deshpande, 1992. Relationships between providers and users of market research: The dynamics of trust within and between organizations. J. Market. Res., 29: 314-328.
Direct Link  |  

Norris, E., 2009. Leadership: Cultivating people skills. Rev. Bus. Res., 9: 67-83.

Nyhan, R.C. and H.A. Marlowe, 1997. Development and psychometric properties of the organizational trust inventory. Eval. Rev., 21: 614-635.
CrossRef  |  Direct Link  |  

Omodei, M.M. and J. McLennan, 2000. Conceptualizing and measuring global interpersonal mistrust-trust. J. Social Psychol., 40: 279-294.
CrossRef  |  Direct Link  |  

Ongori, H. and J.P.W. Shunda, 2008. Managing behind the scenes: Employee empowerment. Int. J. Applied Econ. Finance, 2: 84-94.
CrossRef  |  Direct Link  |  

Osterman, P., 1994. How common is workplace transformation and who adopts it? Ind. Labor Relations Rev., 47: 173-188.
Direct Link  |  

Paterson, B., 2001. Myth of empowerment in chronic illness. J. Adv. Nursing, 34: 574-581.
CrossRef  |  Direct Link  |  

Rousseau, D.M., S.B. Sitkin, R.S. Burt and C. Camerer, 1998. Not so different after all: A cross-discipline view of trust. Acad. Manage. Rev., 23: 393-404.
Direct Link  |  

Schindler, P.L. and C.C. Thomas, 1993. The structure of interpersonal trust in the workplace. Psychol. Rep., 73: 563-573.
CrossRef  |  Direct Link  |  

Shockley-Zalabak, P., K. Ellis and G. Winograd, 2000. Organizational trust: What it means, why it matters. Organiz. Dev. J., 18: 35-48.
Direct Link  |  

Spreitzer, G.M., 1995. Psychological empowerment in the workplace: Dimensions, measurement and validation. Acad. Manage. J., 38: 1442-1465.
CrossRef  |  Direct Link  |  

Thomas, K.W. and B.A. Velthouse, 1990. Cognitive elements of empowerment: An interpretive model of intrinsic task motivation. Acad. Manage. Rev., 15: 666-681.
Direct Link  |  

Tyler, T.R., 2003. Trust within organisations. Personnel Rev., 32: 556-568.
CrossRef  |  Direct Link  |