International Business Management

Year: 2015
Volume: 9
Issue: 4
Page No. 405 - 411

Relationship Between E-Commerce Service Quality, Satisfaction, Trust and Customer Loyalty in the Hotel Industry in the East Coast of Peninsular Malaysia

Authors : A.H. MutiaSobihah, Mahadzirah Mohamad, NorAzman Mat Ali Salim and Wan Zulqurnain Wan Ismail

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