International Business Management

Year: 2017
Volume: 11
Issue: 12
Page No. 2230 - 2235

Correlates of Turnover Intentions in Malaysian SMEs

Authors : Sheikh Muhamad Hizam Sheikh Khairuddin, Lokman Salim, Zulkifli Saidun and Muhamad Shahrin Hashim

References

Ahmad, S.Z. and S.R. Xavier, 2010. Stress and coping styles of entrepreneurs: A Malaysian survey. Int. J. Entrepreneurship, 14: 25-35.
Direct Link  |  

Allisey, A.F., A.J. Noblet, A.D. Lamontagne and J. Houdmont, 2014. Testing a model of officer intentions to quit: The mediating effects of job stress and job satisfaction. Criminal Justice Behav., 41: 751-771.
CrossRef  |  Direct Link  |  

Ashill, N.J. and M. Rod, 2011. Burnout processes in non-clinical health service encounters. J. Bus. Res., 64: 1116-1127.
CrossRef  |  Direct Link  |  

Beehr, T.A. and J.E. Newman, 1978. Job stress, employee health and organizational effectiveness: A facet analysis, model and literature review. Personnel Psychol., 31: 665-699.
CrossRef  |  Direct Link  |  

Beehr, T.A., 1995. Psychological Stress in the Workplace. Routledge, London, UK., ISBN-13: 9780415094269, Pages: 258.

Beris, J.H., L.A. Sethela and R. Mahmood, 2011. Role ambiguity and job performance of employees in the service sector SMEs in Malaysia. Malaysian Manage. J., 15: 1-20.

Bowerman, B.L. and R.T. O’Connell, 1990. Linear Statistical Models: An Applied Approach. 2nd Edn., Duxbury Press, Grove, California, USA., ISBN:9780534229856, Pages: 1024.

Cartwright, S. and C.L. Cooper, 2002. ASSET: An Organisational Stress Screening Tool-The Management Guide. RCL Ltd., Manchester, UK.

Cho, J.E., H.S.C. Choi and W.J. Lee, 2014. An empirical investigation of the relationship between role stressors, emotional exhaustion and turnover intention in the airline industry. Asia Pac. J. Tourism Res., 19: 1023-1043.
CrossRef  |  Direct Link  |  

Cohen, J., 1988. Statistical Power Analysis for the Behavioral Sciences. 2nd Edn., Lawrence Erlbaum Associates, Hillsdale, New Jersey, USA., Pages: 567.

Donnelly, J.J.H. and J.M. Ivancevich, 1975. Role clarity and the salesman. J. Marketing, 39: 71-74.
CrossRef  |  Direct Link  |  

Ducharme, L.J., H.K. Knudsen and P.M. Roman, 2007. Emotional exhaustion and turnover intention in human service occupations: The protective role of coworker support. Sociol. Spectrum, 28: 81-104.
CrossRef  |  Direct Link  |  

George, D. and P. Mallery, 2001. SPSS for Windows Step by Step: A Simple Guide and Reference 10.0 Update. 3rd Edn., Allyn and Bacon, Toronto, Canada, ISBN:9780205331277, Pages: 371.

Hwang, J., J.J. Lee, S. Park, H. Chang and S.S. Kim, 2014. The impact of occupational stress on employee's turnover intention in the Luxury hotel segment. Int. J. Hosp. Tourism Admin., 15: 60-77.
CrossRef  |  Direct Link  |  

Khairuddin, S.M.H.S., 2017. Stress and individual work performance among interns in a Malaysian technical university. Aust. Acad. Bus. Econ. Rev., 1: 101-119.
Direct Link  |  

Knight, W.E. and C.L. Leimer, 2010. Will IR staff stick? An exploration of institutional researchers' intention to remain in or leave their jobs. Res. Higher Educ., 51: 109-131.
CrossRef  |  Direct Link  |  

Krejcie, R.V. and D.W. Morgan, 1970. Determining sample size for research activities. Educ. Psychol. Meas., 30: 607-610.
CrossRef  |  Direct Link  |  

Lorenz, V.R. and E.D.B. Guirardello, 2014. The environment of professional practice and burnout in nurses in primary healthcare. Revista Latino-Americana Enfermagem, 22: 926-933.
CrossRef  |  Direct Link  |  

Maslach, C., M.P. Leiter and W.B. Schaufeli, 2009. Measuring Burnout. In: The Oxford Handbook of Organizational Well-Being, Cartwright, S. and C.L. Cooper (Eds.). Oxford University Press, Oxford UK., ISBN: 9780199211913, pp: 86-108.

Menard, S., 1995. Applied Logistic Regression Analysis. Sage, Thousand Oaks, California, USA., ISBN:9780803957572, Pages: 98.

Myers, R.H., 1990. Classical and Modern Regression with Applications. 2nd Edn., Duxbury, Washington.

Pollack, J.M., E.M. Vanepps and A.F. Hayes, 2012. The moderating role of social ties on entrepreneurs' depressed affect and withdrawal intentions in response to economic stress. J. Organizational Behav., 33: 789-810.
CrossRef  |  Direct Link  |  

Rod, M. and N.J. Ashill, 2013. The impact of call centre stressors on inbound and outbound call‐centre agent burnout. Manag. Serv. Qual.: Int. J., 23: 245-264.
CrossRef  |  Direct Link  |  

Schaufeli, W.B., M.P. Leiter, C. Maslach and S.E. Jackson, 1996. The MBI General Survey. In: Maslach Burnout Inventory Manual, Maslach, C., S.E. Jackson and M.P. Leiter (Eds.). Consulting Psychologists Press, Palo Alto, California, USA., pp: 19-26.

Surana, S.J. and A.K. Singh, 2012. The effect of job burnout on job outcomes among call centre customer service representatives in India. Int. J. Intell. Enterprise, 1: 270-289.
CrossRef  |  Direct Link  |  

Surana, S.J. and A.K. Singh, 2013. The impact of role stressors and work overload on job burnout. Int. J. Intell. Enterp., 2: 64-83.
CrossRef  |  Direct Link  |  

Villanueva, D. and N. Djurkovic, 2009. Occupational stress and intention to leave among employees in small and medium enterprises. Intl. J. Stress Manage., 16: 124-137.
Direct Link  |  

West, S.G., J.F. Finch and P.J. Curran, 1995. Structural Equation Models with Nonnormal Variables: Problems and Remedies. In: Structural Equation Modeling: Concepts, Issues and Applications, Hoyle, R.H. (Ed.). Sage Publications, Thousand Oaks, California, USA., pp: 56-75.

Wincent, J. and D. Ortqvist, 2009. Role stress and entrepreneurship research. Intl. Entrepreneurship Manage. J., 5: 1-22.
Direct Link  |  

Design and power by Medwell Web Development Team. © Medwell Publishing 2024 All Rights Reserved