References

Almeida, D.M., 2004. Using Daily Diaries to Assess Temporal Frictions between Work and Family. In: Work Family Challenges for Low Income Parents and their Children, Crouter, A.C. and A. Booth (Eds.). Lawrence Erlbaum, Mahwah, New Jersey, USA., ISBN:9780805850772, pp: 127-136.

Anonymous, 2010. Emerging work force 2009. Fort Lauderdale, Florida, USA.

Ashford, S.J., C. Lee and P. Bobko, 1989. Content, cause and consequences of job insecurity: A theory-based measure and substantive test. Acad. Manage. J., 32: 803-829.
Direct Link  |  

Babakus, E., U. Yavas, O.M. Karatepe and T. Avci, 2003. The effect of management commitment to service quality on employees affective and performance outcomes. J. Acad. Marketing Sci., 31: 272-286.
CrossRef  |  Direct Link  |  

Barron, P., G. Maxwell, A. Broadbridge and S. Ogden, 2007. Careers in hospitality management: Generation Y’s experiences and perceptions. J. Hospitality Tourism Manage., 14: 119-128.
CrossRef  |  Direct Link  |  

Bernadin, H.J., 2006. Human Resource Management: An Exponential Approach. 4th Edn., McGraw-Hill Irwin, New York, USA., ISBN:9780072987256, Pages: 722.

CIPD., 2007. Recruitment, retention and turnover. Chartered Institute of Personnel & Development, London, England.

Chikwe, A.C., 2009. The impact of employee turnover: The case of leisure, tourism and hospitality industry. Consortium J. Hospitality Tourism, 14: 43-56.
Direct Link  |  

Chuang, N.K., D. Yin and M. Dellmann-Jenkins, 2009. Intrinsic and extrinsic factors impacting casino hotel chef’s job satisfaction. Intl. J. Contemp. Hospitality Manage., 21: 323-340.
Direct Link  |  

Costen, W.M. and J. Salazar, 2011. The impact of training and development on employee job satisfaction, loyalty and intent to stay in the lodging industry. J. Hum. Resour. Hospitality Tourism, 10: 273-284.
CrossRef  |  Direct Link  |  

Davy, J.A., A.J. Kinicki and C.L. Scheck, 1991. Developing and testing a model of survivor responses to layoffs. J. Vocational Behav., 38: 302-317.
CrossRef  |  Direct Link  |  

De Vos, A. and A. Meganck, 2008. What HR managers do versus what employees value: Exploring both parties views on retention management from a psychological contract perspective. Personnel Rev., 38: 45-60.
Direct Link  |  

Frank, F.D., R.P. Finnegan and C.R. Taylor, 2004. The race for talent: Retaining and engaging workers in the 21st century. Hum. Resour. Plann., 27: 12-25.
Direct Link  |  

Gaan, N., 2008. Stress, social support, job attitudes and job outcome across gender. ICFAI. J. Org. Behav., 7: 34-44.
Direct Link  |  

Galinsky, E., S.S. Kim and J.T. Bond, 2001. Feeling Overworked: When Work Becomes Too Much. Families and Work Institute (FWI), New York, USA., ISBN:9781888324334, Pages: 64.

Gardner, D.G., L. Van Dyne and J.L. Pierce, 2004. The effects of pay level on organization‐based self‐esteem and performance: A field study. J. Occup. Organizational Psychol., 77: 307-322.
CrossRef  |  Direct Link  |  

Hannay, M. and M. Northam, 2000. Low-cost strategies for employee retention. Compensation Benefits Rev., 32: 65-72.
Direct Link  |  

Harder, D., 2007. Why employees leave. Canad. HR. Rep., 20: 1-7.

Hyman, J. and J. Summers, 2004. Lacking balance? Work-life employment practices in the modern economy. Personn. Rev., 33: 418-429.
CrossRef  |  Direct Link  |  

Hytter, A., 2008. Dark side leaders, work environment and employee health. Linnaeus University, ‎Vaxjo‎ & ‎Kalmar‎, ‎Smaland‎, Sweden.

Ineson, E.M., S. Rhoden, V. Nita and I. Alexieva, 2011. Seeking excellent recruits for hotel management training: An intercultural comparative study. J. Hospitality Tourism Educ., 23: 5-13.
CrossRef  |  Direct Link  |  

James, G.A., 1958. The Japanese Factory: Aspects of its Social Organization Glencoe. Free Press, Glencoe, Illinois,.

Kumar and Thomas, 2011. Costing employee turnover based on employee performance level-A study on five star hotels in Bangalore. Intl. J. Res. Commer. Manage., 2: 30-40.

Kumar, S. and D. Singh, 2015. Identifying reasons for employee turnover in housekeeping department-A study of selected hotels in Delhi. Intl. J. Manage. Soc. Sci. Res., 4: 29-35.
Direct Link  |  

Kyriakidou, O. and M. Ozbilgin, 2004. Individuals, organizations and careers: A relational perspective. Career Dev. Intl., 9: 7-77.
Direct Link  |  

Lee, M.D., S.M. MacDermid and M.L. Buck, 2002. Reduced Load Work Arrangements: Response to Stress or Quest for Integrity of Functioning. In: Gender, Work Stress and Health, Nelson, D.L. and R.J. Burke (Eds.). American Psychological Association, Washington, DC., USA., ISBN:9781557989239, pp: 169-190.

Maertz, C.P. and M.A. Campion, 1998. 25 Years of Voluntary Turnover Research: A Review and Critique. In: International Review of Industrial and Organizational Psychology, Cooper, C.L. and I.T. Robertson (Eds.). Wiley, New York, pp: 49-81.

Mondy, R.W., 2010. Human Resources Management. 11th Edn., Prentice Hall, Upper Saddle River, New Jersey, USA.,.

Morgan, H. and J.K. Jay, 2011. Preparing for the talent exodus ahead. Leader Leader, 2011: 33-38.
CrossRef  |  Direct Link  |  

Mrara, M.T., 2010. An investigation of turnover and retention factors of health professional staff within the Eastern Cape Department of Health. Master Thesis, Rhodes University, Grahamstown, South Africa.

Padron, T., 2004. Retention of employees in the wisconsin restaurant industry. Masters Thesis, University of Wisconsin-Stout, Menomonie, Wisconsin.

Petrescu, A.I., R. Simmons and S. Bradley, 2004. The impacts of human resource management practices and pay inequality on workers job satisfaction. Master Thesis, The Department of Economics, Lancaster University, Lancashire, England.

Presser, H.B., 2004. Employment in a 24/7 Economy: Challenges for the Family. In: Work-Family Challenges for Low-Income Parents and their Children, Crouter, A.C. and A. Booth (Eds.). Taylor & Francis, Milton Park, Didcot, UK., ISBN:9781410609755, pp: 95-118.

Rosenblatt, Z. and A. Ruvio, 1996. A test of a multidimensional model of job insecurity: The case of Israeli teachers. J. Organizational Behav., 17: 587-605.
Direct Link  |  

Schechtman, J.E., 2008. Designing for knowledge worker retention and organizational performance. J. Manage. Mark. Res., 1: 1-18.

Shoaib, M., A. Nor, S.R. Tirmizi and S. Basher, 2009. Determinants Of employee retention in telecom sector of Pakistan. Proceedings of the COMSATS International Business Research Conference, November 14, 2009, Lahore, Pakistan -.

Silbert, L.T., 2005. The effect of tangible rewards on perceived organizational support. Master Thesis, University of Waterloo, Ontario, Canada.

Swain, S.K. and B.P. George, 2007. HRD practices in the classified hotels in Orissa: A study of employee perceptions. STEPS. J. Tourism Cult. Heritage., 5: 81-97.
Direct Link  |  

Taylor, S., 1998. Employee Resourcing. Institute of Personnel and Development, London, UK., ISBN:9780852926246, Pages: 305.

Tomlinson, A., 2002. High technology workers want respect: Survey. Can. Hum. Resour. Rep., 15: 1-2.

UNWTO, 2008. Tourism Market Trends: World Overview and Tourism Topics. United Nation World Tourism Organization, Madrid.

Walker, J.R. and J.E. Miller, 2009. Supervision in the Hospitality Industry: Leading Human Resources. 6th Edn., Jhon Wiley & Sons, Inc., Hoboken, New Jersey, USA., ISBN:9780470284728, Pages: 144.

Zeytinoglu, I.U. and M. Denton, 2005. Satisfied workers, retained workers: Effects of work and work environment on homecare workers job satisfaction, stress, physical health and retention. Master Thesis, University, Hamilton, Ontario, Canada.