Authors : San San Myint, Nanthawan Leamprecha, Natthachet Pooncharoen and Warawude Rurkwararuk
Abstract: Employee job satisfaction is an essential ingredient to organizational success. This study investigated the factors affecting job satisfaction among employees working in the private banking sector of Myanmar. This study also explores the differences in overall job satisfaction as well as in job facets satisfaction across demographic variables. For these purposes, Principal Component Analysis, ANOVA and independent sample t-test were used. Primary data was collected from 364 employees working in twelve private banks located in Yangon and Mandalay of Myanmar. Results showed that the “supervisor”, “co-workers” “compensation” and “job contents” are factors leading to job satisfaction. Regarding differences in employee attitude, the results revealed that employees with longer length of service exhibited higher overall job satisfaction. Moreover, female employees expressed more favorable attitude (satisfaction) towards their jobs contents than did male employees. In addition such lower positions as junior assistant and senior assistant workers showed higher satisfaction with their supervisor than did 2nd managers and employees with longer length of service indicated higher satisfaction with their supervisor as compared to their counterparts. Besides that less educated employees were found to have higher satisfaction with compensation. Finally, workers in age group (40-49 years) were found to have more satisfaction with co-workers than those in age (30-39 years).
San San Myint, Nanthawan Leamprecha, Natthachet Pooncharoen and Warawude Rurkwararuk, 2016. An Analysis of Employee Satisfaction of Private Banks in Myanmar. International Business Management, 10: 101-114.