Authors : Azar Parvaz and Majid Jahangirfard
Abstract: The aim of this study was to evaluate the role of the establishment and implementation of Total Quality Management (TQM) on learning and organizational innovation at the University of Medical Sciences, Tehran. The aim of the present study, the use of the methods, descriptive-survey. The study population is 17 thousand employees of Tehran University of Medical Sciences of which 384 subjects were selected using Cochran formula. To collect data was used questionnaires organizational learning, total quality management and is part of organizational creativity questionnaire. The validity of the questionnaire was confirmed by a group of university professors. Cronbach’s alpha reliability coefficient for the first questionnaire they also 0.84 for the second questionnaire 0.82 and 0.86, respectively for the third questionnaire. Spearman correlation using SPSS Software research data were analyzed. The results indicated that the establishment of a Total Quality Management System (TQM) with organizational learning and organizational creativity is a positive and significant relationship.
Azar Parvaz and Majid Jahangirfard, 2016. The Establishment and Implementation of Total Quality Management (TQM) on Learning and Organizational Creativity (Case Study: University of Medical Sciences). International Business Management, 10: 1316-1320.