Authors : Hossein Ayubi Najafabadi and Ahmadreza Shekarchizadeh
Abstract: Today, organizations in a dynamic environment, full of ambiguity and changing activities. In this regard, changes in the competitive and dynamic environment have prompted organizations to maintain competitive advantage has always been competitive and their customer satisfaction achieved and also gain new customers this research is descriptive method the data collected from questionnaires. Reliability and validity using Cronbach’s alpha is approved by experts. The sample size is achieved with a sample of 130 people.
Hossein Ayubi Najafabadi and Ahmadreza Shekarchizadeh, 2016. The Study of Operational Infrastructure, Time, Structural, Legal, Technical and Economic Implementation of Knowledge Management in the Municipality of Isfahan. International Business Management, 10: 2150-2153.