Authors : Mirza Hasan Hoseini and Hossein Kamali
Abstract: In recent years, along with the development of electronic commerce in the global economy, the use of ICT in the field of monetary, financial and electronic payment systems increased significantly. Although millions of dollars have been spent on making internet banking systems but reports suggests that potential users despite the availability of these facilities are reluctant to use them. The purpose of the present study is investigating the reasons of failure at internet banking usage in Pakdasht City. The research was descriptive correlational survey. The study included all residents of the central city Pakdasht society characterized by random sampling, 95% of 265 people were chosen from different classes. The collected data were analyzed by two descriptive and inferential methods (Pearson correlation, analysis of variance, t-test). The results indicate that internet banking variables-age, sex, education, jobs and significant direct relationship exists and there is not any significant relationship between with information, trust and facilities variables. Hence, improving the mentality of people of the security system by appropriate ads must be strengthened.
Mirza Hasan Hoseini and Hossein Kamali, 2016. Investigating the Reasons of Failure at Internet Banking Usage in Pakdasht City. International Business Management, 10: 3176-3183.